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Helpful answers
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Jan 13, 2015 6:12 AM in response to jacccc_by alex_h1,Hello jacccc_,
Thanks for using Apple Support Communities.
If your screen is black, please try to reset the device. Make sure you hold down both the home and lock button until you see the Apple logo. It may take a few seconds for it to appear.
If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Take care,
Alex H.
