Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Ipod wont connect to my home wifi anymore.

My ipod reset itself, while I was away from home, then when I got home I tried to connect it to the wifi and it didnt work. I reset the settings and then I reset the ipod back to brand new. I lost all of my info off it and it still wont connect it just tells me the password is wrong but I know my password is right.

iPod touch, iOS 8.1.2

Posted on Jan 11, 2015 11:02 AM

Reply
Question marked as Best reply

Posted on Jan 11, 2015 11:07 AM

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

2 replies
Question marked as Best reply

Jan 11, 2015 11:07 AM in response to o'sheafromsyracuse

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

My Ipod wont connect to my home wifi anymore.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.