Q: iPad Air 2 weird sound problems

I am experiencing weird sound problems on my new iPad Air 2. Mostly happens on reboot or after a shutdown because of battery drain. I have recorded a video of the problems, hopefully someone can help or at least say if he/she also have this:

http://www.youtube.com/watch?v=E2K1FIVJb9s

Thinking on contacting the support to change the device, seems to be a hardware issue, if software then exchange might not help...The iOS version is 8.1.2 (latest by the time of writing).

iPad Air 2 Wi-Fi, iOS 8.1.2

Posted on Jan 11, 2015 11:16 AM

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Q: iPad Air 2 weird sound problems

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by ayrapetova,

ayrapetova Jan 12, 2015 3:17 PM in response to ayrapetova
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Jan 12, 2015 3:17 PM in response to ayrapetova

I noticed that this 'laser beam', 'pop noise' and 'loud buzz' are not always fixed by a reboot. Today I tried to reboot 3 times but it didn't help.

Strangely, what helped, is changing the language of the iPad! I guess it does some kind of "logical" restart of some systems that's why the sound is fixed.
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by jason269,

jason269 Jan 13, 2015 6:25 AM in response to ayrapetova
Community Specialists

Jan 13, 2015 6:25 AM in response to ayrapetova

Hello, ayrapetova.

Thank you for visiting Apple Support Communities.

Here are some troubleshooting steps that I would recommend going through when experiencing this issue.

iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180

Cheers,

Jason H.
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by ayrapetova,

by jason269,

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