Bitrecon

Q: Problem whit a purchase at Clash of Clans

I bought a total of $20 worth value in gems in Clash of Clans it seems as the transaction was made on my bank account but the gems are not appearing on my app phone. Should i wait or ask for a refund has anyone had this problem before?

iPhone 5c, iOS 8.1

Posted on Jan 11, 2015 2:17 PM

Close

Q: Problem whit a purchase at Clash of Clans

  • All replies
  • Helpful answers

  • by Japib,Helpful

    Japib Japib Jan 11, 2015 2:27 PM in response to Bitrecon
    Level 4 (2,823 points)
    Desktops
    Jan 11, 2015 2:27 PM in response to Bitrecon

    you can go to the iTunes store and check your in-app purchases. if it doesn't show there, contact apple support.

    If it does show there but nothing has been added to clash of Clans, contact clash of clans support.