-
All replies
-
Helpful answers
-
Jan 13, 2015 7:10 AM in response to colsan62by sterling r,Hello there Colsan62,
If I understand correctly one of your Apple TVs only shows a black screen on your television and so you cannot restart it. I wuold recommend attempting a restore with this method from the following article:
- Hold down Menu and Down on the Apple Remote for six seconds, and then release when you see the indicator light on the Apple TV blink rapidly.
If that does not set it straight, I would use the troubleshooting in the following article for additional assistance:
Apple TV (2nd and 3rd generation): Troubleshooting video issues
Thank you for using Apple Support Communities.
Regards,
Sterling
