My Macbook pro has been stolen. I've locked it by iCloud already. Then I want to unlock and put the massage to the bandit So I click remove mac ? button and my device missing from All device. How should I do to bring it back ?

Question

My Macbook pro has been stolen. I've locked it by iCloud already. Then I want to unlock and put the massage to the bandit So I click remove mac ? button and my device missing from All device. How should I do to bring it back ?

I click on remove mac before I confirm they say It will reappear when it online again. So that mean if the bandit try to open my macbook or online. I will see it again right ? When I click on iCloud setting my device stilled in there. How Should I do to bring it back ?

MacBook Pro with Retina display, OS X Yosemite (10.10.1), null

Posted on Jan 11, 2015 6:03 PM

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Answer 1

AppleJoe

Community Manager

Jan 13, 2015 7:53 AM in response to ittipongfromThailand

Hi ittipongfromThailand,

Welcome to the Apple Support Communities!

It sounds like you placed your MacBook Pro in Lost Mode and now would like to turn off Lost Mode or change the contact information. If this is the case, please follow the instructions located in the attached article to complete this process.

iCloud: Use Lost Mode

Turn off Lost Mode or change your contact info

You can turn off Lost Mode by entering the passcode on the device, or by following the steps below. You can also follow the steps below to change the contact information displayed on your lost device.

Note: If your credit and debit cards for Apple Pay were suspended because you put your iPhone 6 or iPhone 6 Plus in Lost Mode, when you turn off Lost Mode and sign back in to iCloud, you can resume using your cards.

Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.If you don’t see Find My iPhone on iCloud.com, your account just has access to iCloud web-only features. To gain access to other iCloud features, set up iCloud on your iOS device or Mac.

Click All Devices, then select the device that’s in Lost Mode.

Click Lost Mode, then change the information or click Stop Lost Mode.

Have a great day,

Joe

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