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Itunes No Longer Sees my Ipod on Windows 8

I was able to sync my Ipod to ITunes a couple of times since upgrading to ITunes 12. It happened automatically by plugging my Ipod into my PC as usual. But today ITunes does not identify that my device is plugged in. My Windows 8 PC does recognize the device is plugged in. How can I get ITunes to work to try to recognize my device?

iPod nano, Windows 7

Posted on Jan 11, 2015 6:32 PM

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Posted on Jan 13, 2015 8:18 AM

Hello robertfromlees summit,



Thanks for the question. Based on the information you have provided, it sounds like your iPod nano is recognized in Windows (or “Computer”) but not in iTunes. The following resource outlines this exact symptom, and steps that may help to resolve the issue:


iPod: Appears in Windows but not in iTunes - Apple Support

http://support.apple.com/en-us/TS1363



Cheers,


Matt M.

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Question marked as Best reply

Jan 13, 2015 8:18 AM in response to robertfromlees summit

Hello robertfromlees summit,



Thanks for the question. Based on the information you have provided, it sounds like your iPod nano is recognized in Windows (or “Computer”) but not in iTunes. The following resource outlines this exact symptom, and steps that may help to resolve the issue:


iPod: Appears in Windows but not in iTunes - Apple Support

http://support.apple.com/en-us/TS1363



Cheers,


Matt M.

Itunes No Longer Sees my Ipod on Windows 8

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