Q: I forgot the password and i want to change it but didn't receive email

Hi ayaf,

I am not sure if you have setup the security questions for your Apple Id, but if you did, you can answer those questions to reset your password right at the Forgot your Apple ID site. If you did not have that setup and are still not getting the verification email, refer to the second article to help you get it to get that password reset. 

If you forgot your Apple ID password

http://support.apple.com/en-us/HT201487

If you didn't receive your verification or reset email

http://support.apple.com/en-us/HT201455

Regards,

-Norm G.  

If you were unable to resolve it yourself, then I would highly recommend you use the link in the second article to reach out to Apple Account support for further assistance:

If you didn't receive your verification or reset email

Contact us

 

Go to System Status and see if Apple ID is available. If you still can't find the reset email or verification email, contact Apple Support.

Thank you for using Apple Support Communities.

All the best,

Sterling