HT203977: How to back up your iPhone, iPad, and iPod touch

Learn about How to back up your iPhone, iPad, and iPod touch
Geomalay
Level 1 (0 points)

Q: forgot back up password

I dont remember ever setting a password but i want to transfer my info via backup to my new iPhone but I am prompted for a password which I don't remember.

iMac, OS X Mavericks (10.9.2)

Posted on Jan 12, 2015 4:14 AM

by Ingo2711,Solvedanswer
Ingo2711 Ingo2711
Level 7 (25,937 points)
iPhone
A:

Sorry, but without the password, the backup can't be used to restore:

 

Make sure that the password you use is one that you'll remember. If you encrypt an iPhone backup in iTunes and forget your password, you won't be able to restore from backup, and your data will be unrecoverable.

If you can't remember the password and want to start again, you must perform a full software restore and choose set up as a new device when iTunes prompts you to select the backup from which to restore.

copied from Create and delete iPhone, iPad, and iPod touch backups in iTunes

Posted on Jan 12, 2015 4:28 AM

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Geomalay

Q: forgot back up password

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  • Helpful answers

  • by Ingo2711,Solvedanswer

    Ingo2711 Ingo2711 Jan 12, 2015 4:28 AM in response to Geomalay
    Level 7 (25,937 points)
    iPhone
    Jan 12, 2015 4:28 AM in response to Geomalay

    Sorry, but without the password, the backup can't be used to restore:

     

    Make sure that the password you use is one that you'll remember. If you encrypt an iPhone backup in iTunes and forget your password, you won't be able to restore from backup, and your data will be unrecoverable.

    If you can't remember the password and want to start again, you must perform a full software restore and choose set up as a new device when iTunes prompts you to select the backup from which to restore.

    copied from Create and delete iPhone, iPad, and iPod touch backups in iTunes

  • by TJBUSMC1973,Helpful

    TJBUSMC1973 TJBUSMC1973 Jan 12, 2015 5:05 AM in response to Geomalay
    Level 5 (7,636 points)
    Jan 12, 2015 5:05 AM in response to Geomalay

    If you mean iTunes, then you  (or whoever created a backup of that device at some point) entered a password (twice), and this encrypted the iTunes backup.  There's nowhere to 'recover' that password other than your own brain.

    If you mean iCloud, then it's your Apple ID password.  If you've forgotten that, got to iforgot.apple.com.