iMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.
iMac, OS X Yosemite (10.10.1)
you can set up Screen Sharing to work over the Internet without needing any other software.(on the work Mac) Open the System Preferences window, click the iCloud icon, check Use Back to My Mac, and go through the setup process. When you use another Mac and you’re logged into the same iCloud account, your other Mac will appear under the Shared section of the sidebar in Finder, and you can connect to its screen over the Internet.
I tried this, but it does not work. We have a sonic firewall, and the settings don't seem to allow this to work. I have got the ARD to work, but the way I do it is as follows: I click on the work iMac on my computer list on ARD, then it asks me if i want to ask permission to observe, yet iv clicked for control. Then if i say no, nothing happens, then i need to say yes. BUT, then i need to use team viewer to log in to my iMac at work, say yes to the permission request, and then kill the team viewer session, and then only does my control work on ARD. You might be asking why i don't just use team viewer and the reason is because team viewer is very unreliable.
It sounds like your work network firewall is blocking the connection from the internet into the network. If that is the case you might not be able to use remote desktop to connect without a VPN in place. You could try installing a program like iTeleport available in the App Store, which establishes a connection by connecting from the client machine to the iTeleport servers and then connecting to those servers from your remote machine to communicate back to the client machine.
No one seems to be able to solve my problem. Very disappointing.
It's not that no one can solve your problem. It's likely that your work has set up their network security for the explicit purpose of blocking direct connections to the computers within it. It's not unreasonable to think that maybe they wouldn't want to expose all of the businesses computers to anyone in the world that might want to... perhaps control them remotely?
They have created a direct porting route for me to log into my mac. That is not the problem. Its the permissions setting on ARD that I can't seem to figure out. I have our CIO working on the solution. So lets see who can suss this one out.
If they have set up port forwarding for you already then that is different. In that case, then you could be experiencing the bug with the most recent release of ARD (3.7.2) and in particular ARD 3.7.2 and Yosemite ARD version 3.8 clients. It has been reported numerous times in the forums and to Apple that since 3.7.2, clients are frequently unavailable to connect to despite there being no network issue between the remote computer and client computer. I have not seen anyone report it who was working from outside the LAN to inside the LAN, but I have the same issue with a number of my own computers that are simply on a different subnet, so it stands rot reason that it would happen from a port forwarding location.
I am sometimes able to resolve the issue locally by SSH connecting into the client computer using Terminal on my admin machine and restarting or relaunching the ARD agent on the remote device, then trying to connect to it again after about 30 seconds.
The Terminal commands for this procedure are as follows, though you might need to include a port number from outside the LAN:
First:
ssh ipaddress -l adminusername
(example: ssh 192.168.1.1 -l macadmin)
Second:
sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -restart -agent
After that, waiting about 30 seconds and trying to observe or control usually works, though the computer may still fail to show an online or lit-up status indicator.
An alternative to the above if kickstart fails :
ssh -l [your login name]
[remote system prompts for password]
sudo defaults write /var/db/launchd.db/com.apple.launchd/overrides.plist com.apple.screensharing -dict Disabled -boolfalse
sudo launchctl load /System/Library/LaunchDaemons/com.apple.screensharing.plistiMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.