Is a 1st generation iPod nano compatibale with iTunes 12?

I have a 1st gen iPod Nano (lucky me, but I like it). After downloading iTunes 12 the iPod will not sync with iTunes. Uninstalled and reinstalled iTunes. That did not work. Called Apple and they said the iPod may not be compatible with iTunes 12. So they were no help at all. You would think they would know the answer. Tried going back to an earlier version of iTunes but it will not play my library since it was created with a newer version. So it sounds like I'm pretty much screwed unless I buy a new iPod. Anyone have any suggestion.

iPod nano, Windows 8

Posted on Jan 12, 2015 12:39 PM

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3 replies

Jan 12, 2015 1:10 PM in response to Brownie4505

I can't see any reason why it shouldn't be, and I don't recall seeing any documentation from Apple even suggesting that iTunes 12 is not compatible with legacy iPods. I don't have a 1st gen nano but I do regularly use both a 2nd gen and a 3rd gen with iTunes 12 - no problems. Apple saying that "the iPod may not be compatible with iTunes 12:" just sounds like lazy support 😕.


Some users have reported issues with recognizing/syncing with iPods (not just older ones) after upgrades to iTunes 12. Typical symptom seems to be that the device appears correctly in Windows Explorer but not in iTunes - does that correspond to your case? Its probably an issue with the drivers that iTunes should be using to communicate with your iPod - if you can confirm exactly what you're seeing I'll see if I can track down a definitive resolution.

Jan 12, 2015 5:05 PM in response to hhgttg27

Thanks for your help. I took your advice and checked and neither of my computers recognized my either of my two iPods. I tried a different cable and my desktop running Windows 7 and my laptop running 8.1 then recognized both my iPod and my wife's iPod. Kind of strange I've used the other cable for years with no problems. When I used it today the iPods came on and began charging but for whatever reason the computers (and iTunes) would not recognize them. So it looks like my original problem has been resolved. Maybe you should go to work for Apple. Now if I can figure out how to get my music to go to both computers when I make purchases so I don't have to manually update my library. I may just go back to one computer for iTunes. It would probably make life simpler. Thanks again for your quick response and help.

Jan 12, 2015 6:24 PM in response to Brownie4505

Glad you were able to sort it out - iPod cables and USB ports can sometimes by mysterious in their variability - though in your case the symptoms suggest that a conductor may have failed inside the cable you were using. I've found that, using a selection of cables:


  • my 2G nano will occasionally be detected as being connected via USB 1.0 (even when connected to 2.0 ports)
  • my 3G nano syncs fine but steadfastly refuses to charge when connected to any of the USB ports on my main computer, though using the same cable charges happily when connected to a USB AC adapter


Such things are just sent to annoy us 😉


On your other question, it is possible to completely replicate your library across two or more PCs. As long as the iTunes database (iTunes Library.itl) is duplicated as well as all your media you then have two physical copies of one logical library, with which iDevices will sync on either computer. See turingtest2's notes on Make a split library portable to see how to verify that your library is in a consistent structure to make replication easier, and Backup your iTunes for Windows library with SyncToy on one method for replication (typically using an external hard drive that also serves as a regular backup). My configuration looks like this:

User uploaded file

where the library on my "master" system is replicated, using MS SyncToy and an external HDD, to two other systems - a secondary one at home and one in my office at work. My iDevices will sync to any of these without the "threat" of wiping their content because iTunes detects that they've been previously synced to a different library - because of the replication method used the "unique" library identifier that iTunes uses in the sync process is actually the same on all three systems.

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Is a 1st generation iPod nano compatibale with iTunes 12?

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