new PC problems

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Level 1

8 points

new PC problems

I recently purchase new PC, download itunes, but now can't get to cloud to download all my music. Tried to share, but laptops says no bonjour, so I need to reload Itunes to get Bonjour? If I uninstall itunes will I lose music and my directories? I was able to see about 1800 purchased in cloud, and downloaded those, but I have about 16000 plus songs that I need to either share from my Laptop or download from Cloud. I believe my Laptop has more music, but that needs the Bonjour. I'm thinking the new download to new pc might have bonjour, but only get the purchase music from cloud; can't see everything stored there.

new Dell PC, -OTHER, Windows 7

Posted on Jan 12, 2015 11:26 AM

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Answer 1

Jan 12, 2015 11:34 AM in response to lostat60

Bonjour should be downloaded automatically. If it wasn't, uninstall iTunes then reinstall it. Don't use the installer you originally used, download it again. Uninstalling iTunes doesn't erase the media, just the program. Unless you are subscribed to iTunes Match, then only music that you bought from iTunes will be in the cloud. If you still have the old computer, I would transfer the iTunes folder over to the new one. The folder will be the iTunes folder in the music folder for your user. You can delete the one on the new pc and replace it with the old one.

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Answer 2

lostat60 Author

Level 1

8 points

Jan 12, 2015 11:49 AM in response to waffleboy1877

Thanks. So, the problem now is getting my iTunes music files transferred over to new PC from my old PC, or, just get new copy in same way from my Laptop. I believe all the iTunes music is under My Music, then ITunes directory? I guess I could save it to a backup drive then copy to new PC. But what about the directories that are set up? I have quite a few since I do some light mobile DJ work.

You think my iTunes "Match" must be turned on? According to my Wife (she is Claudia, I am Bob) she says there is much more music in the cloud that we have purchase, especially many of my directories, however, can't see it right now from my Laptop or new PC. I hope I'm making sense.

I another way, we used to use home PC for all music, until she got ipad and I got laptop for dj work (to get ride of turntables and other equipment). Our home PC is outdated (XP no longer supported) and much slower so we just purchased new (much faster) PC. So we have music in several places, heck, I have a 160 GB iPOD that has all of my music on it, so could I upload from that?

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