The Apple Smart Case I purchased for my iPad Air 2 has started splitting along the seam where the front cover folds. The product has a one-year warranty on it but I haven't been able to locate instructions on how to file a replacement claim - does anyone know how the process works?
Thanks in advance.
iPad Air, iPad Air 2 Smart Case
Take it in to your local Apple retailer.
Thanks, Kappy. Unfortunately we don't have a local Apple Retail store so I was hoping to exchange online somehow - the exchange period has expired where I purchased the case and they require I work with Apple after 14 days.
I appreciate your time.
You cannot return it by shipping without first setting up a case and getting an RMA and shipping container from Apple.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
How do I submit a warranty claim for an iPad Air 2 Smart Case?
