Q: imac thinks ipad is an iphone

I have plugged my iPad into my iMac. It was syncing and then it presented an error message that it can not connect to iPhone. It just does this error message repeatedly.

iPad 2, iOS 8.1.2

Posted on Jan 12, 2015 3:02 PM

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Q: imac thinks ipad is an iphone

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by sterling r,

sterling r Jan 14, 2015 6:15 AM in response to tabletdesigner
Community Specialists

Jan 14, 2015 6:15 AM in response to tabletdesigner

Hello tabletdesigner,

If you have not been able to sync your iPad successfully yet I would recommend you use the troubleshooting information in the following article to help get iTunes to identify and communicate with the device:

iTunes: Resolve USB-related alerts

Thank you for using Apple Support Communities.
All the very best,
Sterling
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