HT203353: If Safari is slow, stops responding, quits unexpectedly, or has other issues

Learn about If Safari is slow, stops responding, quits unexpectedly, or has other issues
tinalaqui

Q: Safari crashed

I am trying to manually remove contents of the AVG zen antivirus that I installed previously.  But I cannot see the Library folder under Home of Finder.

 

I also tried to reset my macbook air to factory setting.  But Command + R key does not work at start up.  It still go through on the log-in point.

 

Please help me to troubleshoot.

MacBook Air, Other OS, OS X 10.9.5

Posted on Jan 13, 2015 1:54 AM