Q: My iPhone 6 restarts randomly.

My iPhone has been restarting randomly. Sometimes it is on a restart loop. I stop it by pressing on the home and power key at once. Kind of annoying. Am I supposed to return this to the store or wait for an update that fixes this?

iPhone 6, iOS 8.1.2

Posted on Jan 13, 2015 7:56 AM

I have this question too

Q: My iPhone 6 restarts randomly.

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by ManSinha,

ManSinha Jan 13, 2015 9:22 AM in response to rickyv
Level 6 (10,262 points)

iPhone

Jan 13, 2015 9:22 AM in response to rickyv

If your iOS device restarts, displays the Apple logo, or powers off while you're using it

The above link may contain helpful steps you can take
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by rickyv,

rickyv Jan 13, 2015 5:12 PM in response to ManSinha
Level 2 (165 points)

Desktops

Jan 13, 2015 5:12 PM in response to ManSinha

Thanks, but I do have the latest OS on the phone. I also checked the other steps. They are what I do when I encounter those problems. I am just afraid these problems have been happening quite often, and this is a fairly new phone.
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by ManSinha,

ManSinha Jan 13, 2015 6:34 PM in response to rickyv
Level 6 (10,262 points)

iPhone

Jan 13, 2015 6:34 PM in response to rickyv

The only other thing is a restore as new
Use iTunes to restore your iOS device to factory settings - Apple Support

See how that works - before you load any apps etc
If the problem recurs then you need to bring it to where you bought it from - or a nearby Apple store if there is one
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Q: My iPhone 6 restarts randomly.

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by ManSinha,

by rickyv,

by ManSinha,

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