ipod touch 5th gen wont turn on

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ipod touch 5th gen wont turn on

i had this ipod 5th gen for more than a year. it was really good. and then this morning, i encountered a problem with my device. it was not turning on. i thought that it had a low battery. when i plugged it, i only showed an icon of a low battery. i tried to open it but the screen was still black. i tried to plug it on my pc, but it doesnt recognize my Itouch. i had read articles and forums. as of now, i am trying to reset the device. please help. i need to catch up the files in this device. i attached an image of what my ipod was showing when it was plugged. please help!

iPod touch, null

Posted on Jan 13, 2015 5:59 AM

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Answer 1

lllaass

Level 10

210,417 points

Jan 13, 2015 6:22 AM in response to samphi

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

and

Not Charge

- See:

iPod touch: Hardware troubleshooting

iPhone and iPod touch: Charging the battery

- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.

- If a 5G iPod

Iphone 5 lightning port charging problem - SOLUTION!

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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Answer 2

samphi Author

Level 1

0 points

Jan 14, 2015 5:33 AM in response to lllaass

i had tried the DFU mode but an error 4005 message occured. also i havent used the ipod for more than 12 hours. when i plugged it recently, the same icon occurred. what to do now? according to http://support.apple.com/en-us/HT201569, this should appear, but sadly mine only showed the low battery icon. please help. what does this image mean? someone please help! thanks!

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Answer 3

lllaass

Level 10

210,417 points

Jan 14, 2015 7:06 AM in response to samphi

iOS: Restore errors 4005, 4013, and 4014 - Apple Support

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