Why do my iPhone 6 Plus apps keep crashing?

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Level 1

4 points

Why do my iPhone 6 Plus apps keep crashing?

I noticed after updating to iOS 8.1.2 that several of my apps keep crashing (just goes to the Home Page) for no apparent reason.

I updated all the apps that exhibit this behavior and they still crash. (iMessage, games like Tapped Out, Facebook, Weatherbug, etc.)

I also tried deleting and re-installing the apps, but to no avail.

(Plus, some other iterations of rebooting, deleting, rebooting, re-installing, rebooting, etc.)

Short of a factory reset, any ideas? (I have the 64GB model).

iPhone 6 Plus, iOS 8.1.2

Posted on Jan 13, 2015 8:54 AM

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Answer 1

Jan 13, 2015 8:58 AM in response to ljtorres

The phone's RAM may be fragmented or corrupted. Try clearing it:

While on the Home screen, double-press the HOME button.
Kill each app you see by swiping its screen image up. Do this for all apps except the Home screen.
Press HOME once.
Wait about 2 minutes for all of the shutdowns to complete.
Turn the phone off (hold the SLEEP button until "Slide to power off" appears, and do so).
Wait about a minute after the spinning circle goes away.
Turn the phone back on by holding the SLEEP button until an Apple logo appears.

If the problem persists, Restore iOS using iTunes. And if it still persists take the phone to an Apple store for evaluation; you may have a hardware problem. Make an appointment at the genius bar first (http://apple.com/retail).

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