Aysha84

Level 1 (0 points)

Q: I have a question about my Apple ID which is my email

The email on which my Apple ID is associated with has been hacked

therefore i have made a new email address which i have changed all my online

accounts to. However im afraid to do so with Itunes im worried that i will

loose the apps and movies and song etc that i have purchased or if they will send an

email confirmation to the hacked email account.

can someone please help me as to what i should do and how i should do it?

Thank you

MacBook Pro

Posted on Jan 13, 2015 7:17 AM

I have this question too

Q: I have a question about my Apple ID which is my email

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Helpful answers

by Brett L,

Brett L Jan 14, 2015 9:45 AM in response to Aysha84
Community Specialists

Jan 14, 2015 9:45 AM in response to Aysha84

Hi Aysha84,

As long as this email that is your Apple ID does not end in mac.com, me.com or icloud.com you can change it as well as associate it with a different email address. That way you will retain control of all content from the Apple ID. See this article for how to change the Apple ID -

Change your Apple ID - Apple Support

Be sure to follow through with the steps in this article after you have changed the Apple ID -

Apple ID: What to do after you change your Apple ID - Apple Support

You may be worried about the security of your Apple ID. If so you may want to use two-step verification to increase security -

Frequently asked questions about two-step verification for Apple ID - Apple Support

Thanks for using Apple Support Communities.

Best,

Brett L
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