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I keep getting error code 0x80090318 after installing itunes. I have tried everything on this computer. Will not let me sync anything. Please help!

When I click on "iTunes store" I get the error code 0x80090318. Also when I click on home sharing I get the error code -2146893032.

This is the second time I have installed this and won't work. Please help.

I have Alienware / Windows 7 home ed. 64 bit.

Alienware-OTHER, Windows 7

Posted on Jan 13, 2015 9:24 AM

Reply
3 replies

Jan 14, 2015 11:09 AM in response to luvthesuns

Hi luvthesuns,


Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are getting a few error codes. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.


iTunes: Possible iTunes Store errors - Apple Support


iTunes Store reporting error 0x80090318 Apple software on Windows: May see performance issues and blank iTunes Store


Troubleshooting Home Sharing - Apple Support


Cheers,

Mario

Jul 23, 2015 6:16 AM in response to mario49

I get the same error and that is not a solution it's a copout answer. Can someone please provide a solution, I've gone through all suggestions I have found online. I have no problem with all my devices except one one which is set up identically as one other PC, since my MacBook crapped out on me just after Applecare expired I will not be replacing it with another Mac rather I'm waiting for the Surface Pro 4.

Jul 23, 2015 10:05 AM in response to marcwilliams

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.




If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.




tt2

I keep getting error code 0x80090318 after installing itunes. I have tried everything on this computer. Will not let me sync anything. Please help!

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