Why is 'Choose Signature' greyed out?

Question

Level 1

5 points

Why is 'Choose Signature' greyed out?

I want to change the default Signature for my email accounts, but have found that the 'Choose Signature' option in the Signatures section of the Mail >Preferences is greyed out. Even so, the option shown in the greyed out window is set to 'None' - which is what I want to use - but when opening a new message in any of the accounts, my basic Signature is automatically entered in the message window.

An earlier post which appeared to be concerned with the same problem included the suggestion "I had to click on pop account and add my signature there for the choose signature box to light up".

Unfortunately, I do not understand where 'pop account' is so I can click on it, nor where I can then 'add my signature' so as to get 'the Choose Signature box to light up'. I have opened the Accounts section in Mail >Preferences and tried opening up each & every one of my POP accounts, but cannot find anywhere that allows a Signature to be added.

I did not have this problem in Panther but cannot remember which version of Tiger initially introduced it. I just want my blank message window back so I can then choose my preferred Signature manually.

Any help will be GREATLY appreciated, in anticipation of which, V many thanks.

iMac G4 20" Mac OS X (10.4.8)

Posted on Oct 5, 2006 9:39 AM

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Answer 1

R C-R

Level 6

17,794 points

Oct 5, 2006 9:59 AM in response to themacmac

The "Choose Signature" option lights up when you choose an account (in the left pane of the Signatures preference window) that has at least one signature associated with it. It will not light up when the "All Signatures" account choice is selected.

Do you not observe this behavior?

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Answer 2

R C-R

Level 6

17,794 points

Oct 5, 2006 10:54 AM in response to themacmac

Got that wrong, didn't I?

Don't feel alone. How it works isn't the most intuitive feature around, & as I mentioned in another topic, Apple's Mail Help Topic for signatures isn't all that clear either.

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Answer 3

Oct 5, 2006 9:58 AM in response to themacmac

Unfortunately, I do not understand where 'pop
account' is so I can click on it, nor where I can
then 'add my signature' so as to get 'the Choose
Signature box to light up'. I have opened the
Accounts section in Mail >Preferences and tried
opening up each & every one of my POP accounts, but
cannot find anywhere that allows a Signature to be
added.

Click on the Signatures tab once in the account preferences.

Jim

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Answer 4

themacmac Author

Level 1

5 points

Oct 5, 2006 10:08 AM in response to R C-R

Jim,

'CLICK' - as you say - & that fully clarified what was meant by earlier post & clarified that I have been doing that anyway, so all thanks for my renewed peace of mind.

R C-R,

Now you have identified it, I do observe such behaviour, having previously had 'All Signatures' selected, assuming that that was the default mode. Got that wrong, didn't I?

So, VERY many thanks for the guidance towards a simple solution that worked completely.

iMac G4 20" Mac OS X (10.4.8)

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