iPhone 6 plus does not ring

I am missing calls because my phone does no longer ring.


It is NOT in silent mode (switch in the non-red position), it is NOT in airplane mode, it is NOT in "do not disturb" mode.


Ringer is to a medium value.


It just doesn't ring. Why?

iPhone 6 Plus, iOS 8.1, 64 Gb

Posted on Jan 13, 2015 11:14 AM

Reply
4 replies

Feb 25, 2016 5:06 PM in response to Ocean 17

TThis happens to me ALL the time but only when I am at work. do you happen to have AT&T? I do. I fixed the problem by going to settings-cellular and then turning LTE completely off. Yes, my phone is on 4G now, but 99.99% of the calls come through. Only time it seems to happen now is if I have the phone in the top of my pants against my skin for some reason. I do that on days my pants don't have pockets. People might tell you to switch it to data only, but I ran many tests and that didn't work either. It was better, but not enough. My work is like a black hole and lte just doesn't seem to work there. On data only, it doesn't make the switch to lte fast enough. Does it only happen to you in one location? Try turning lte off. Please let me know if this works. And dont bother calling AT&T. They just give you the run around. Been dealing with them on something else for 4 months now with no resolution.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 6 plus does not ring

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.