how to get rid of pop ups flash mall
how to get rid of pop ups flash mall pop up
MacBook Air, OS X Yosemite (10.10.1)
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how to get rid of pop ups flash mall pop up
MacBook Air, OS X Yosemite (10.10.1)
There is no need to download anything to solve this problem.
You may have installed the "Crossrider" trojan. Take the steps below to disable it.
Back up all data before continuing.
1. Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
~/Library/LaunchAgents
In the Finder, select
Go â–ą Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. A folder named "LaunchAgents" will open.
2. Inside the folder you just opened, there may be files with any of the following names:
com.crossrider.wss*.agent.plist
flashmall_updater.plist
flashmall_updater.sh
com.webhelper.plist
com.webtools.update.agent.plist
WebSocketServerApp
Here * stands for a variable six-digit number. Some of these files may be absent. Move any that you have to the Trash and close the Finder window. Log out or restart the computer. The trojan will now be inactive, but there are a few more components of it that should be cleaned up.
3. Do as in Step 1 with this line:
~/Library/Application Support
A folder named "Application Support" will open. Inside it there may be a subfolder with this name:
webHelperApp
If so, move that subfolder—not the "Application Support" folder—to the Trash.
4. Finally, open this folder in the same way as above:
~/Library
Look for a subfolder with this name:
WebTools
and move it to the Trash, if present. Finally, empty the Trash.
Thanks Linc!
Worked like a charm!
Thanks so much! Perfect!
Linc Davis, I've not gone to Yosemite. Does your removal process work for OS X 10.9.5? The flash mall pop ups are making Safari almost impossible. Thanks.
Hello.
I have not upgraded to Yosemite either, but the steps outlined by Linc Davis above worked for me.
Good luck!
Any idea of when you might be able to help me?
Thank you!
Worked for me as well. Thank you!
Thanks. I spent several hours today trying to get rid of this and your solution worked. What I want to know is how it got installed in the first place so I don't get it again.
You did what Apple couldn't do, and that is fix this nasty problem for now. I spent two hours on the phone, and was almost ready to do a re-install. I'm so glad I caught your post. I thank you.🙂
Thank you Linc Davis. I just went through the process, and I'm going to check out the results. I've never had such a problem with a MAC and wonder what we're doing that lets it in.
Phantom Post Poke
Worked like a charm, I was even able to delete files I could not find and though I had deleted already, FYI I'm a new Mac user....
THANK YOU!!!
THANK YOU!
It worked perfectly your a star.
See my Adware Removal Guide for help getting rid of this.
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com.)
how to get rid of pop ups flash mall