how to get rid of pop ups flash mall
how to get rid of pop ups flash mall pop up
MacBook Air, OS X Yosemite (10.10.1)
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how to get rid of pop ups flash mall pop up
MacBook Air, OS X Yosemite (10.10.1)
There is no need to download anything to solve this problem.
You may have installed the "Crossrider" trojan. Take the steps below to disable it.
Back up all data before continuing.
1. Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
~/Library/LaunchAgents
In the Finder, select
Go â–ą Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. A folder named "LaunchAgents" will open.
2. Inside the folder you just opened, there may be files with any of the following names:
com.crossrider.wss*.agent.plist
flashmall_updater.plist
flashmall_updater.sh
com.webhelper.plist
com.webtools.update.agent.plist
WebSocketServerApp
Here * stands for a variable six-digit number. Some of these files may be absent. Move any that you have to the Trash and close the Finder window. Log out or restart the computer. The trojan will now be inactive, but there are a few more components of it that should be cleaned up.
3. Do as in Step 1 with this line:
~/Library/Application Support
A folder named "Application Support" will open. Inside it there may be a subfolder with this name:
webHelperApp
If so, move that subfolder—not the "Application Support" folder—to the Trash.
4. Finally, open this folder in the same way as above:
~/Library
Look for a subfolder with this name:
WebTools
and move it to the Trash, if present. Finally, empty the Trash.
FINALLY!! Thank you so much it worked perfectly!
Linc, I tried several times to paste in the Go To Folder and it keeps saying every time that the folder can't be found. Is there any other way to resolve this? I'm running Mac OS X, 10.6.8
Awesome, thanks!!!
Thank you it worked 🙂
The advertisements are still popping up! I've done step 1 and 2, but i couldn't open steps 3 and 4 to delete and move to trash! Help!
thanks to link davis my trojan is gone 1 many thanks
Thanks Linc, your solution was money. Much appreciated!
This completely worked!!! Thank you!
Awesome, Thanks Linc!!🙂
There was also an application file called WebTools.app that had to be removed. The installer disguised itself as a flash player update when trying to watch NHL playoffs on line.
You are the man!
Thank you!
THANK YOU SOO MUCH!!!
Linc Davis, thank you!
Genius.
I tried but on my Finder it doesn't say that "
~/Library/LaunchAgents
"
is found... there is nothing in there but I am still getting the ads
Linc,
I ran the diagnostic and posted it. Would appreciate any feedback. I can not get rid of the Flashmall nor it's widget that is in my Launch pad. Help!
how to get rid of pop ups flash mall