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Helpful answers
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Jan 13, 2015 3:50 PM in response to oval1by dominic23,Kernel Panics ?
http://support.apple.com/en-us/HT200553
http://support.apple.com/en-us/TS3742
Panic Alarm is an app for iPad/iPhone.
Best.
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Jan 13, 2015 8:43 PM in response to oval1by Linc Davis,These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
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Jan 14, 2015 3:26 AM in response to oval1by oval1,This was the latest Kernel Panic
Tue Jan 13 19:30:10 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff7f92e57f63): "GPU Panic: [<None>] 4 0 1 0 0 0 3 3 : NVRM[0/1:0:0]: Read Error 0x00070000: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a7bff000 0x0a5480a2, D3, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff80a5e13160 : 0xffffff801013a811
0xffffff80a5e131e0 : 0xffffff7f92e57f63
0xffffff80a5e132c0 : 0xffffff7f90e4bb9f
0xffffff80a5e13380 : 0xffffff7f90f1518e
0xffffff80a5e133c0 : 0xffffff7f91096b2e
0xffffff80a5e13410 : 0xffffff7f911086e0
0xffffff80a5e13690 : 0xffffff7f9109287c
0xffffff80a5e137b0 : 0xffffff7f90e1f758
0xffffff80a5e13870 : 0xffffff7f90e1f0d0
0xffffff80a5e13920 : 0xffffff7f90e279c0
0xffffff80a5e139d0 : 0xffffff7f90e505f4
0xffffff80a5e13bd0 : 0xffffff7f90e51ea0
0xffffff80a5e13cc0 : 0xff
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Jan 14, 2015 8:32 AM in response to oval1by Linc Davis,★HelpfulYou have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.
Residents of the EU may be entitled to warranty service for up to six years after purchase.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.
You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.
Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.
If you don't want to pay for the repair, you may (or may not) be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.
Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.
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Jan 14, 2015 2:29 PM in response to oval1by oval1,Linc: This is the latest Panic Report. It is quite a bit longer than the one I sent earlier. Does it indicate the same thing? Thanks for your help.
Wed Jan 14 16:46:26 2015
*** Panic Report ***
panic(cpu 3 caller 0xffffff7f84e57f63): "GPU Panic: [<None>] 2 0 1 0 0 0 3 3 : NVRM[0/1:0:0]: Read Error 0x00070000: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a9a89000 0x0a5480a2, D3, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff800a0cb160 : 0xffffff800213a811
0xffffff800a0cb1e0 : 0xffffff7f84e57f63
0xffffff800a0cb2c0 : 0xffffff7f82e4bb9f
0xffffff800a0cb380 : 0xffffff7f82f1518e
0xffffff800a0cb3c0 : 0xffffff7f83096b2e
0xffffff800a0cb410 : 0xffffff7f831086e0
0xffffff800a0cb690 : 0xffffff7f8309287c
0xffffff800a0cb7b0 : 0xffffff7f82e1f758
0xffffff800a0cb870 : 0xffffff7f82e1f0d0
0xffffff800a0cb920 : 0xffffff7f82e279c0
0xffffff800a0cb9d0 : 0xffffff7f82e505f4
0xffffff800a0cbbd0 : 0xffffff7f82e51ea0
0xffffff800a0cbcc0 : 0xffffff7f84452a46
0xffffff800a0cbce0 : 0xffffff7f84460f48
0xffffff800a0cbcf0 : 0xffffff7f8444b61e
0xffffff800a0cbd20 : 0xffffff7f84427267
0xffffff800a0cbd40 : 0xffffff7f844268df
0xffffff800a0cbd90 : 0xffffff7f84426878
0xffffff800a0cbdb0 : 0xffffff7f8440ab81
0xffffff800a0cbde0 : 0xffffff80026b15da
0xffffff800a0cbe40 : 0xffffff80026d566e
0xffffff800a0cbe80 : 0xffffff7f84e54a9f
0xffffff800a0cbec0 : 0xffffff7f84e5408b
0xffffff800a0cbf10 : 0xffffff7f84e4a444
0xffffff800a0cbf40 : 0xffffff80026d507d
0xffffff800a0cbf80 : 0xffffff80026d5146
0xffffff800a0cbfb0 : 0xffffff80022192c7
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f82dfb000->0xffffff7f83064fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f829ac000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f82deb000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f82da4000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f8306f000->0xffffff7f83318fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f82dfb000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f829ac000
com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f84 3fe000->0xffffff7f844cbfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f829ac000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f82deb000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f82da4000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f82dfb000
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f84e49000->0xffffff7f84e5cfff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f84e41000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f82c31000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f829ac000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f82da4000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f84e44000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000001e00000
Kernel text base: 0xffffff8002000000
__HIB text base: 0xffffff8001f00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 66906695897351
last loaded kext at 29208939027870: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f84f4b000, size 389120)
last unloaded kext at 339193416993: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f84f4b000, size 61440)
loaded kexts:
com.symantec.kext.SymAPComm 12.7.1f4
com.symantec.kext.fw 5.3.1f4
com.symantec.kext.ips 3.9.2f1
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.GeForceTesla 10.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.5.0
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSerialFamily 11
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOSurface 97
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:
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