bacave

Q: Apple TV cannot connect to iMovie Theater Channel

My Apple TV (3rd generation) CAN connect to My Music, My Films etc... but CANNOT connect anymore to the iMovie Theater Channel. The Apple TV is up to date and its "region" is correct. It happened when I updated my iMac to Yosemite and to the new iMovie application. But the home made movies on the iMovie Theater were posted before the Yosemite update and I had no trouble connecting to them. Thank you in advance.

Apple TV (3rd generation), OS X Yosemite (10.10.1)

Posted on Jan 13, 2015 5:38 PM

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Q: Apple TV cannot connect to iMovie Theater Channel

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  • by Brett L,

    Brett L Brett L Jan 15, 2015 6:48 AM in response to bacave
    Community Specialists
    Jan 15, 2015 6:48 AM in response to bacave

    Greetings bacave,

     

    If you are having an issue with using iMovie Theater with your Apple TV since updating your computer's operating system to Mac OS X 10.10 (Yosemite) I would suggest that you troubleshoot using the steps in this article - 

     

    Use iMovie Theater with iOS 8 or OS X Yosemite - Apple Support

     

    Thanks for using Apple Support Communities.

     

    Best,

     

    Brett L 

  • by bacave,

    bacave bacave Jan 15, 2015 6:47 PM in response to Brett L
    Level 1 (1 points)
    Jan 15, 2015 6:47 PM in response to Brett L

    Thank you for your quick response. But the iMac is already upgraded to iCloud Drive and runs iMovie 10.0.6. The iPad running IOS 8 shows the iMovie Theater content. And on the iMac the iMovie application shows the Theater content. So the only "missing link" is the Apple TV. Regards.

  • by Brett L,

    Brett L Brett L Jan 18, 2015 9:46 AM in response to bacave
    Community Specialists
    Jan 18, 2015 9:46 AM in response to bacave

    Hi bacave,

     

    Thank you for using Apple Support Communities. Due to the nature of the issue you described you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

     

    Brett L 

  • by dpontefract,

    dpontefract dpontefract Mar 8, 2015 9:26 PM in response to bacave
    Level 1 (0 points)
    Mar 8, 2015 9:26 PM in response to bacave

    I now have the exact same issue. I can access the iMovie Theater on my Mac, but not on a 3rd Gen Apple TV. Why?

  • by bacave,

    bacave bacave Mar 23, 2015 4:16 PM in response to Brett L
    Level 1 (1 points)
    Mar 23, 2015 4:16 PM in response to Brett L

    Following Brett L comments I contacted https://getsupport.apple.com/GetproductgroupList.action last week. It was the first time they heard about this problem. The matter has been given  to an "engineer ". I will be called in due time. To be continued...

  • by Vedia,

    Vedia Vedia Apr 8, 2015 6:41 AM in response to bacave
    Level 1 (0 points)
    Apr 8, 2015 6:41 AM in response to bacave

    bacave I had the same problem trying to connect to iMovie Theater AND iCloud Photos. The message was "iCloud not available, try later" or "incorrect Apple ID or password".

    I did a "reset of all connections" (not to factory settings) and then I use my iphone to configure the Apple TV.

    After that everything is working properly.

    Hope its helps.

  • by bacave,

    bacave bacave Apr 8, 2015 7:22 PM in response to Vedia
    Level 1 (1 points)
    Apr 8, 2015 7:22 PM in response to Vedia

    Thank you for the suggestion.. But it did not help. The search is on...

  • by Vedia,

    Vedia Vedia Apr 9, 2015 11:20 AM in response to bacave
    Level 1 (0 points)
    Apr 9, 2015 11:20 AM in response to bacave

    Looking at your OS X Yosemite and iMovie versions I would suggest to update both to Yosemite 10.10.3   and iMovie 10.0.7 (that is compatible with 10.10.2 or later).

    Sorry if you already did it.

  • by bacave,

    bacave bacave May 3, 2015 8:19 AM in response to Vedia
    Level 1 (1 points)
    May 3, 2015 8:19 AM in response to Vedia

    TThank you but... After the Yosemite and iMovie updates... The problem remains. Still no news from the "engineer" (see March 23).

  • by Apullwannabe,

    Apullwannabe Apullwannabe Jul 4, 2015 9:09 PM in response to bacave
    Level 1 (0 points)
    Jul 4, 2015 9:09 PM in response to bacave

    Hi...just wondering if you ever found a solution to this iMovie Theatre not working on Apple TV (3rd)?  I've been talking to Support for a week and nobody's ever heard of this problem, and have no advice!  One tech said he would try it on his unit, and lo and behold, he got the same error message, suggesting it's a system problem with Apple.  I'm still not so sure.

  • by bacave,

    bacave bacave Jul 9, 2015 1:12 PM in response to Apullwannabe
    Level 1 (1 points)
    Jul 9, 2015 1:12 PM in response to Apullwannabe

    Hello. I still have not found a solution... to be continued. I hope.

  • by langustino,

    langustino langustino Aug 7, 2015 6:58 AM in response to bacave
    Level 1 (0 points)
    Aug 7, 2015 6:58 AM in response to bacave

    I have exactly the same problem since months. Before that everything worked great.

    "There is a problem with your internet connection.......".

    Apple TV is connected via Lan-Cable to a "tp-link access point tl-wa901nd" which is also connected via Lan-Cable to a FritzBox 7490.

    Everything else workes fine except iMovie Theater.

    There has to be a solution to this problem right?

    I mean it did work perfectly back then.

  • by Rob1sonjr,

    Rob1sonjr Rob1sonjr Aug 13, 2015 9:32 PM in response to bacave
    Level 1 (0 points)
    Aug 13, 2015 9:32 PM in response to bacave

    MBP-10.10.4,  AppleTV Gen 3, Ipad Air 2 - IOS 8.4.

    Imovie Theatre works on the MBP and the iPad, but not accessible from the Apple TV.  Error message:  "Cannot Connect to iMovie Theatre.  There may be a problem with iCloud or you internet connection, Try again later."  iCloud Photos are viewable, and other apps work just fine.

    My Apple TV is doing the same thing, for the second time!  After trying several things, such as logout of iCloud, reboot the Apple TV, etc., iMovie Theatre was still not accessible.   I fixed the problem the first time, by doing a reset to factory conditions on the Apple TV.  After logging back into iCloud, the iMovie Theatre was available, and I could view the movies.  The agravating thing about a factory reset is, you have to login to all of the apps that you use again, that's not a quick solution.  Now, it has quit working again.  I don't use the Theatre frequently on the Apple TV, just when I want to show someone some new movies, so I don't know when it stopped working the 2nd time.  I have uploaded some more movies from my MacBook Pro, maybe that breaks it.

  • by Rennradradler,

    Rennradradler Rennradradler Aug 19, 2015 2:36 PM in response to bacave
    Level 1 (0 points)
    Aug 19, 2015 2:36 PM in response to bacave

    SSame Problem on atv2

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