imessage stopped working.

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imessage stopped working.

Yesterday, I was no longer able to send messages on my ipod touch (3rd gen running iOS 5.1.1. I have used this on wifi netowrks for years, but nothing will now send. If I start a new message to someone who is on apple's imessage network, the name in the To: field is red with the exclamation. No one can send to me either.

This is what I have tried:

logging out of imessage

signing back in

shutting the ipod off and turning it back on.

forgetting and rejoining the network.

wiping all settings (but keeping data) and restarting the ipod

deleting all data on the ipod

setting the ipod up new and signing into imessage

restoring from a backup

None of the above worked or helped the situation.

I have turned imessages on with an ipad and am able to send and receive messages.

WHile logged into imessage on the ipad, I get a message that an ipod is now using my imessage account when I sign in with the ipod...

Did apple kill imessage in iOS 5.1.1? How should I try to fix this?

Thanks for any help.

iPod touch, iOS 5.1.1

Posted on Jan 13, 2015 7:54 PM

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Answer 1

lllaass

Level 10

210,411 points

Jan 14, 2015 1:25 AM in response to NewReality

See if yo missed anything here:

iOS: Troubleshooting Messages

Last, restore to factory settings/new iPod

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Answer 2

NewReality Author

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Jan 14, 2015 5:54 AM in response to lllaass

Thank you for the reply.

I tried to restore as new, and I still have the same problems even with factory defaults.

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Answer 3

lllaass

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210,411 points

Jan 14, 2015 7:18 AM in response to NewReality

Have you tried when connected to another network?

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Answer 4

NewReality Author

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Jan 14, 2015 8:14 AM in response to lllaass

> Have you tried when connected to another network?

Thanks for the idea.

Yes, I've tried on a wireless network using wap, and today I have tried two different open networks. All networks I have tried worked two days ago.

I

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Answer 5

NewReality Author

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Jan 14, 2015 10:06 AM in response to NewReality

Something else I have just tried is to create a new appleid and reset the ipod touch to factory defaults. After doing this, I used the new appleid and am still not able to send any messages to verified apple users. All of my apple ids work on another device, so it appears there is something wrong with my ipod touch 3rd generation. 😟

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Answer 6

lllaass

Level 10

210,411 points

Jan 14, 2015 10:30 AM in response to NewReality

All I can suggest is

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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Answer 7

Lemonly

Level 1

10 points

Mar 19, 2015 10:30 AM in response to NewReality

I have an old iPod Touch with old software that can no longer be updated:

iOS version 6.1.6

I've been searching for a solution to my iMessage login problem for months and tried everything from those frustrating links and all the tips from other users.

Here is what finally worked:

1) Settings > Privacy > Location Services > On

2) Settings > General > Date & Time > Set Automatically > On

3) Reboot device until Apple logo appears

4) Settings > Messages > Sign In

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Answer 8

C___F

Level 1

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Mar 19, 2015 7:01 PM in response to Lemonly

I have the same problem - iMessage was working fine for a long time on my iPod touch, iOS 6.1.6.

It stopped working today.

I restored to factory defaults, and tried many many steps including Lemonly's to no success.

I successfully log in - I can select the email address(es) to use for iMessage, then it acts like it is verifying, then it goes back to the login page.

Very frustrating. Anyone know of changes on Apple's side of the iMessage system? Is iOS 6 no longer supported?

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Answer 9

Aug 3, 2015 12:24 PM in response to C___F

This is my exact experience as well. Did Apple stop supporting IOS 6???? Its bad enough that i cannot get any apps on there with the error "requires ios 7 or later to install" but now this too?!

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