I have Mac Yosemite. Apparently I have malware? Newby needs to know how to get rid of it?
iMac, Mac OS X (10.1.x), plus iPhone4S, iPad mini, laptop
Hi, what symptoms do you have that you suspect this?
http://www.thesafemac.com/mmg-catalog/
AdwareMedic & more...
Sorry for such a late reply - family stuff.
Okay, I have done many things about my login speed, but nothing works, It is so slow logging into anything.
Sometimes, although rarely, it has shut itself off.
My iMac is 20in. 2008.
Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Why your Mac runs slower than it should
Things you can do to resolve slowdowns see post by Kappy
Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.
Okay, I downloaded EtreCheck and it looks like there are some problems. How do I get rid of them. I really appreciate your help. Thank goodness there are people like you around.
I saved the system information but it won't allow me to send. Copy and paste are not options.
At the bottom of your EtreCheck report it has a button for copying to clipboard. Hit that, click on continue instead of go to forums, then right-click paste to paste the contents.
Okay, the original info I saved did not retain the clipboard feature.
EtreCheck version: 2.1.8 (121)
Report generated March 25, 2015 at 12:36:31 PDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
1 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:12:18
Disk Information: ℹ️
ST3320820AS_Q disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.88 GB (229.22 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
USB Information: ℹ️
Canon MX430 series
JetFlash Mass Storage Device 16.23 GB
Transcend (disk2s1) /Volumes/Transcend : 16.23 GB (16.21 GB free)
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
/Library/Application Support/Norton Solutions Support/Norton Utilities
[not loaded] com.symantec.kext.symdc (1.6) [Click for support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) [Click for support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) [Click for support]
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) [Click for support]
[not loaded] com.f-secure.kext.fsauth (1.0.0d1) [Click for support]
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.netpart.panther (1.6.3) [Click for support]
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) [Click for support]
/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins
[not loaded] com.RemoteControl.USBLAN.panther (1.6.2) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.abbott.serialhiddaemon.plist [Click for support]
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[not loaded] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.avast.home.userinit.plist [Click for support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
User Login Items: ℹ️
Canon IJ Network Scanner Selector EX Application (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
Safari Application (/Applications/Safari.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 4.1.0.0 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 11.6.6r636 [Click for support]
User internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: Unknown [Click for support]
Google Earth Web Plug-in: Version: 7.0 [Click for support]
Safari Extensions: ℹ️
DuckDuckGo
StartPage HTTPS
3rd Party Preference Panes: ℹ️
FinderPop [Click for support]
Flash Player [Click for support]
Perian [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
18% mds
3% WindowServer
0% com.avast.daemon
0% SystemUIServer
0% fontd
Top Processes by Memory: ℹ️
118 MB com.avast.daemon
112 MB com.apple.WebKit.WebContent
67 MB Safari
32 MB mds
30 MB Dock
Virtual Memory Information: ℹ️
406 MB Free RAM
395 MB Active RAM
768 MB Inactive RAM
347 MB Wired RAM
2.70 GB Page-ins
9 MB Page-outs
Diagnostics Information: ℹ️
Mar 25, 2015, 12:20:37 PM Self test - passed
Mar 23, 2015, 10:24:14 AM /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2015-03-23-102414_[redacted].crash
Well some obvious things jump right out.. 2GB of RAM is not enough for Yosemite... you want 4GBs.
You have Adware on your machine that needs to be removed... it's malware.
You have two different virus protection applications on your system, Avast and Symantec... neither are needed on your system and are likely causing more harm than good.
And your Flash is out of date but that's the least of your issues.
So more Ram, get rid of the adware, get rid of Avast and Symantec, and update your Flash.
Try this for removing the adware:
Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
Btw, many thanks for all your advice. Being a newbie is a bit of a rough go for things like this. Anyway, most appreciated and in advance, have a Merry Christmas!!!
how to get rid of malware?
