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Helpful answers
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Apr 26, 2015 8:33 AM in response to g_rodrigby EZ Jim,g_rodrig wrote: ... If i start in safe mode, the camera works fine....
That fact would lead me to believe that you have a conflict with some of the third party software you have added.
If uninstalling it per the developers' instructions does not correct the problem, (don't merely trash it unless the developer so directs,) you may need to backup your disk, ease it, and reinstall only the Apple software. If the camera works properly on the clean install, add back any necessary third-party apps. Be sure to add only one at a time, testing thoroughly to be certain the camera continues to work before adding the next app so you can tell which one is the culprit.
Message was edited by: EZ Jim
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Apr 29, 2015 7:26 AM in response to EZ Jimby g_rodrig,Tks,
Today i tried again , and in safe mode the camera is not installed.
I have tried ( like everyone else) all the tips in this and other threads.
tks.
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Apr 29, 2015 8:31 AM in response to g_rodrigby EZ Jim,g_rodrig wrote:... Today i tried again , and in safe mode the camera is not installed.
I have tried ... all the tips in this and other threads...
Then use the final "Troubleshooting" suggestion: "... contact Apple or an Apple-Authorized Service Provider for service."
Message was edited by: EZ Jim
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Oct 13, 2015 9:02 PM in response to Wissbaumby Brendan Hayes,Thanks,
Using the VDCAssistant was the trick.
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Oct 21, 2015 1:44 PM in response to brunohuksby MikenDonna,Our problem is a little different from most—System Profiler can "see" the iSight, but no function anywhere. We've done everything everyone suggested and finally took it to Apple Service—all their diagnostic tools point to a failed iSight—>$700 to replace the whole display on our MacBook Pro. This is just incomprehensible to me—how does an OS update kill the camera?!? Our iMac is 2 yr newer (2011), but this has scared me off any further SW updates (Mavericks has had its own issues!) Please post if anyone comes up with a solution!
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Oct 22, 2015 9:57 AM in response to MikenDonnaby EZ Jim,MikenDonna wrote:...Apple Service ... >$700 to replace the whole display on our MacBook Pro.... solution!
Three solution alternatives I can offer:
(1) Take the MBP to a local store and try before you buy a Mac compatible external webcam
(2) Pay for the Apple fix
(3) A new computer that meets your needs
Message was edited by: EZ Jim
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Dec 4, 2015 7:55 PM in response to g_rodrigby EddieZapper,This was the ONLY process that fixed my FaceTime HD Camera (built-in) on my Macbook Pro:
Power off your MacBook Pro (make sure your power source is plugged into your laptop!)
Once your computer is shutdown:
hold down Shift+Control+Option (on the left side of your keypad) AND the power button.
Wait 5 seconds and then power up again.
That process resets the SMC on the MacBook Pro Retina
That's it. Cheers.
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Jan 11, 2016 8:49 AM in response to LMRHKellyby TamTamo,Hello
Im Also have same problem and i try everything
before everything okay but after upgread to Yosemite damage cam
but it was showing in usb hub . but after update to El Capitan not showing anymore .
I'm sure there is soft problem coz something wrong in update that damge the firmware .
even that VDCAssistant i didn't find it
any help ??
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Jan 19, 2016 6:58 PM in response to Wissbaumby gailjo,Wissbaum's Third option worked for me with El Capitan upgrade on a MacBook Pro:
Goes something like this:
Shut down computer and unplug power cord for 15 secs.
Plug in and turn on - then shut down again.
Turn, but before the gray screen appears simultaneously hold down the Option, Command, P, and R keys (all at the same time - it's tricky!). When you hear the 'turn on' sound, release and let the computer reboot. It took quite a while - went through several start up screens - but voila!! The camera works!!
G~
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Mar 15, 2016 4:04 AM in response to gailjoby moosfromamsterdam,Had the same problem all the time (I think it is because of Skype)... anyway... this one works like a charm every time. No need to restart...
https://www.maketecheasier.com/no-camera-available-mac-os-x/
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Mar 16, 2016 11:25 AM in response to moosfromamsterdamby TamTamo,Hello
just now i make full rest with new hdd and internet recovery to last new os x and i try this sudo killall VDCAssistant and just showing ( No matching processes were found )
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Mar 16, 2016 4:32 PM in response to TamTamoby moosfromamsterdam,Yes and after that my camera worked again.