printer will not work .
downloaded software update as recommended in app update
error message =an error occurred while trying to add the selected device.
unable to find an appropriate software on your system after running software update
iMac, OS X Yosemite (10.10.1)
Hello darrenfromsolihull,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you're unable to add a printer, please follow the steps outlined below.
Follow these steps until the issue is addressed:
- Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
- Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
- Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
- Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
- Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
- Reset the printing system, then add the printer again.
- If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
- Contact the printer vendor or visit their website for further assistance.
Troubleshooting printer issues in OS X - Apple Support
Take care,
Alex H.
hp photosmart b110a printer not working after yosemite update
