Cannot determine location New Mini iPad retina

message Cannot ditermine location has just started appearing on my iPad mini retina. I have the latest software and all was working well until today???? Help.

my iPhone 4s is working ok in the same location...

iPad Mini, iOS 8.0.2, Part number ME277NF/A

Posted on Jan 14, 2015 10:48 AM

Reply
2 replies

Jan 15, 2015 11:09 AM in response to roger lindsay

Hello roger lindsay,


Thanks for using Apple Support Communities.


To troubleshoot this issue where your GPS location on the iPad mini cannot be located, I'd like you to please follow the steps found below.


Improve GPS accuracy

GPS accuracy varies depending on the number of visible GPS satellites. Locating all visible satellites can take several minutes, with accuracy gradually increasing over time. Use these tips to improve GPS accuracy:

  • Make sure that you've set the date, time, and time zone correctly on the device in Settings > General > Date & Time. If possible, use Set Automatically.
    Important: Incorrect settings on your computer can sync to your device. Verify the date, time, and time zone on any computer that syncs with your device.
  • Restart your device.
  • Verify that you have a cellular or Wi-Fi network connection. This allows the Assisted GPS (A-GPS) on the device to locate visible GPS satellites faster, in addition to providing initial location information using the Wi-Fi or cellular networks.
    Microcells (sometimes called Femtocells) aren't supported with Location Services.
  • Keep a clear view of the horizon in several directions. Keep in mind that walls, vehicle roofs, tall buildings, mountains, and other obstructions can block line of sight to GPS satellites. When this occurs, your device will automatically use Wi-Fi or cellular networks to determine your position until the GPS satellites are visible again.


Understanding privacy and Location Services on iPhone, iPad, and iPod touch with iOS 8 - Apple Support


Take care,

Alex H.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot determine location New Mini iPad retina

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.