I purchased an iTunes gift card.
Used it in iTunes.
Then I wanted to by an app that cost a little bit more so I added my credit card to be able to pay.
After this i cannot reload the gift card again, although there was money left.
Any suggestions how to reload the gift card?
Br,
Angie
iMac
Call iTunes Store support. That shouldn't happen. My account is set up with a credit card. Has been for ever. When I load a gift card, purchases are deducted from that balance first, then from the credit card when the gift card balance is exhausted. There is no reason that registering a credit card should cause your gift card balance to disappear.
Call iTunes Store support. That shouldn't happen. My account is set up with a credit card. Has been for ever. When I load a gift card, purchases are deducted from that balance first, then from the credit card when the gift card balance is exhausted. There is no reason that registering a credit card should cause your gift card balance to disappear.
The gift card is meant to be given once as a gift and as such cannot be reloaded.
You could just buy another card to top up your account
Oh, I see.
Lucky me that I only lost EUR 10 then (no, iTunes did not use what was left when I had to swap to my credit card).
What a strange way to make people by cards and then not inform that your "money" is lost in case you temporarily swap to another card.
/ Feeling cheated
It should have used up what was left of the gift card before it dipped into your credit card. You likely have 0 balance left on the gift card.
how to reload iTunes gift card
