how to reload iTunes gift card

I purchased an iTunes gift card.

Used it in iTunes.

Then I wanted to by an app that cost a little bit more so I added my credit card to be able to pay.

After this i cannot reload the gift card again, although there was money left.


Any suggestions how to reload the gift card?


Br,

Angie

iMac

Posted on Jan 14, 2015 2:03 PM

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Question marked as Top-ranking reply

Posted on Jan 15, 2015 11:34 AM

Call iTunes Store support. That shouldn't happen. My account is set up with a credit card. Has been for ever. When I load a gift card, purchases are deducted from that balance first, then from the credit card when the gift card balance is exhausted. There is no reason that registering a credit card should cause your gift card balance to disappear.

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Question marked as Top-ranking reply

Jan 15, 2015 11:34 AM in response to angiefromtäby

Call iTunes Store support. That shouldn't happen. My account is set up with a credit card. Has been for ever. When I load a gift card, purchases are deducted from that balance first, then from the credit card when the gift card balance is exhausted. There is no reason that registering a credit card should cause your gift card balance to disappear.

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how to reload iTunes gift card

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