same problem here. I was backing up my iphone 4 and then i wanted to get info off of it to put on new phone after a couple hours of gritting my teeth grrrr now i can not get back into my old phone to reset to factory settings

I had my iphone 4 replaced because the battery was no good. And when the salesperson at verizon checked it she agreed it was no good.


So i got a replacement. Same kind of phone same model

I came home to do a back up on my first phone so i could put it on my new phone.

Back and forth from phone to phone to computer to phone again.

I am not even sure if it backed up correctly. But now i can not get into first phone because the pin code it says is wrong. Its not wrong i did not forget but i need to get into it so i can reset factory settings and return it to Apple.


anybody with some new easy ideas on how i might go about this?

Thank you

iPhone 4S

Posted on Jan 15, 2015 1:55 AM

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same problem here. I was backing up my iphone 4 and then i wanted to get info off of it to put on new phone after a couple hours of gritting my teeth grrrr now i can not get back into my old phone to reset to factory settings

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