Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

11 points

Clicking "Export as vcard" in contacts doing nothing

Hi,

I'm changing phones soon so I'm trying to export my iCloud contacts into a vcard. I followed the instructions, went onto icloud.com, logged in, selected all contacts, and clicked export as vcard. After clicking there was a very short "waiting for icloud.com..." message on my browser and then.... nothing. No vcard was downloaded. I waited for several minutes and nothing happened. I've tried again a few times, I've tried disabling all my addons and enabling every script and ad, and still nothing.

I've tried exporting just one contact to see if the problem was trying to export every contact at once, but that didn't work either. There's no error message or anything, just, nothing happens.

I'm using Google Chrome 40.0.2214.85 on a Windows 8.1 convertible laptop (Lenovo Yoga 2 Pro). My iPhone is an iPhone 4 running iOS 7.1.2 (since it isn't supported by iOS 8)

iPhone 4, iOS 7.1.2

Posted on Jan 15, 2015 10:38 AM

Best reply

Jeshi Author

Level 1

11 points

Posted on Jan 15, 2015 11:00 AM

UPDATE:

I openned the javascript console in chrome to try and see what was happening and found the following error messages which happen whenever I try to export my contacts:

Failed to load resource: the server responded with a status of 421 (Client Error (421))

javascript-packed.js:1016

POST https://p06-contactsws.icloud.com/co/export/card/?syncToken=DAVST-V1-p06-FT…6642 1@S=331&prefToken=1bd204b1-80cb-4561-81be-43b212a7c56b&dsid=1026817060 421 (Client Error (421))javascript-packed.js:1016 (anonymous function)javascript-packed.js:235 SC.Timer.SC.Object.extend.performActionjavascript-packed.js:235 SC.Timer.SC.Object.extend.firejavascript-packed.js:152 SC.RunLoop.SC.RunLoop.extend.fireExpiredTimersjavascript-packed.js:151 SC.RunLoop.SC.RunLoop.extend.endRunLoopjavascript-packed.js:143 SC.RunLoop.endjavascript-packed.js:144 SC.runjavascript-packed.js:152 SC.RunLoop.SC.RunLoop.extend._timeoutDidFire

javascript-packed.js:1016

Uncaught SecurityError: Blocked a frame with origin "https://www.icloud.com" from accessing a frame with origin "https://p06-contactsws.icloud.com". Protocols, domains, and ports must match.javascript-packed.js:1016 c.onload.c.onreadystatechange

View in context

48 replies

wanwanc

Level 1

0 points

Jun 16, 2015 6:05 PM in response to PlasmaWave

didn't work for me, IE nor Chrome.

worked wonder on firefox, a big thanks!

Stalmada

Level 1

0 points

Jun 20, 2015 4:42 AM in response to Simon Buus

THX Simon Buus!

This is the only browser that it solved the problem of exporting contacts, for me - Safari v. 5.1.7.

Jun 20, 2015 5:05 AM in response to Stalmada

Sent from my Sony Xperia™ smartphone

Apple Support Communities Updates wrote -

Stalmada Stalmada created the discussion

"Clicking "Export as vcard" in contacts doing nothing"

To view the discussion, visit: https://discussions.apple.com/thread/6779059?answerId=28428257022#28428257022&ac_cid=tw123456#28428257

Jun 20, 2015 6:24 AM in response to PlasmaWave

Worked on Mozilla Firefox 27.0

Not worked on Chrome 43, Opera 30, and IE 11 though

Jun 20, 2015 6:23 AM in response to Musuk

Worked flawlessly on Firefox 27 w/o any config modification.

keeny76

Level 1

0 points

Jun 29, 2015 9:32 PM in response to Simon Buus

Thank you,.

Aug 6, 2015 8:48 AM in response to Simon Buus

I had exactly the same issue...

Thanks Simon

It is amazing that this issue has not been solved by Apple support tean for so long...

Aug 13, 2015 8:27 PM in response to Bidibule70

They can't make software, or websites....

Aug 21, 2015 6:26 AM in response to Remian8985

Same issue here...like a previous comment said Apple and Google hate each other so why would Apple fix the issue. They don't think like Google and want people to use their products on different platforms. I like the ease of Apple products but the best option is to export from iCloud and upload to 3rd party apps.

PS Safari and the Contacts app on the Mac worked for me.

Dec 12, 2015 6:16 AM in response to Jeshi

As of today....this is still an issue on Chrome. I was able to download on Firefox.

Dec 13, 2015 10:58 PM in response to jhjoyner12

Well if you are trying to solve this problem then PLEASE USE FIREFOX browser - it worked for me as well

I was a very happy iPhone user (since iPhone3GS ) - But newer and newer phones are getting pricey-er and pricey-er.

I am switching over to ANDROID - in the process what I find is that iPhone has left this particular issue unattended - for a VERY LONG TIME - this is just not FAIR.

Good bye

Dec 21, 2015 7:02 PM in response to Jeshi

This is a bug of the server icloud configuration. It is a error of a crossdomain call. Apple please fix this.

mikeinAZ

Level 1

0 points

Jan 2, 2016 10:42 AM in response to Renan Vaz

Found the same issue. Tried exporting from a PC using Google Chrome, and from MacOS using Safari. Export card does not work, except with Firefox.

panar

Level 1

9 points

Jan 21, 2016 5:08 AM in response to mikeinAZ

It's really crazy.

2016, still not working. GET YOUR STUFF TOGETHER APPLE!!! FFS!

Jan 29, 2016 3:17 PM in response to Jeshi

Not working in Chrome or IE11. I guess I'll go download Firefox, but before I do I would like to say, "Good riddance Apple!" Finally made the switch after 7 years an avid Apple user. Your greed and incompatibility will be your downfall. More and more people are wising up to your shady games. My Android and Windows machines are blowing all of your products out of the water in performance, quality and ease of use. No more downloading multiple third party programs and troubleshooting everything just to get your devices to work for me. Just so you can make another dime off of your ignorant customer base. SMH

Clicking "Export as vcard" in contacts doing nothing