Q: my apple tv was't going to setting or up and down

apple TV wasn't scroll down word or up word But I can't go to setting side. I got apple gen. 2 But I can't set any thing on it with Remote won't work .

AppleTV 2

Posted on Jan 15, 2015 10:45 AM

I have this question too

Q: my apple tv was't going to setting or up and down

All replies

Helpful answers

by brenden dv,

brenden dv Jan 17, 2015 9:29 AM in response to balbir12
Community Specialists

Jan 17, 2015 9:29 AM in response to balbir12

Hi balbir12,

I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If your Apple Remote isn't functioning with your Apple TV, you may find the troubleshooting steps outlined in the following article helpful:

Troubleshooting the Apple Remote - Apple Support

If you are still having issues, you may need to restore your Apple TV, possibly by direct connection to iTunes if you are unable to use the remote to navigate menus:

Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support

Regards,
- Brenden
Reply options

Link to this post

Q: my apple tv was't going to setting or up and down

All replies Helpful answers

by brenden dv,

All replies

Helpful answers