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Helpful answers
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Jan 17, 2015 11:26 AM in response to jbalgooyenby jeremy_v,Hello jbalgooyen,
Thanks for contributing to the Apple Support Communities.
It sounds like you're encountering a frustrating situation when trying to print to several printers on your wireless networks. There are several components involved, and I can offer a few suggestions on where to begin troubleshooting.
First, make sure your MacBook Pro is connecting to your Wi-Fi network before trying to print. You can use the tips in this article to help diagnose Wi-Fi connection issues on your Mac:
Wi-Fi: How to troubleshoot Wi-Fi connectivity - Apple Support
Next, try this method to reset the printing system on the Mac and reinstall the printer drivers:
- Reset the printing system, then add the printer again.
- If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
- Contact the printer vendor or visit their website for further assistance.
From:
Troubleshooting printer issues in OS X - Apple Support
Best Regards,
Jeremy
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Jan 18, 2015 6:10 AM in response to jeremy_vby jbalgooyen,Hello,
Thank you for your reply. Unfortunately, your solution is the problem. I continue to have to delete and add the printers. While I can get it to work this way, its a HUGE hassle and I should not have to. Its a very expensive machine to not even maintain a printer connection!
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Jan 20, 2015 2:33 PM in response to jbalgooyenby jeremy_v,Hi jbalgooyen,
Thank you for your reply.
Due to the nature of your issue, you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
All the best,
Jeremy
