Rynozilla

Q: iTunes crashes when opening a certain album?

Oddly, I can listen to music, and can open other albums, but when I open a specific album, it just crashes. It crashes every time without fail. Any suggestions on what I can do, please?

(It also sometimes happens when I do a couple of things in it)

I hope this helps as well

 

"Problem signature:

  Problem Event Name: APPCRASH

  Application Name: iTunes.exe

  Application Version: 12.0.1.26

  Application Timestamp: 543e558b

  Fault Module Name: iTunes.dll

  Fault Module Version: 12.0.1.26

  Fault Module Timestamp: 543e5578

  Exception Code: c0000005

  Exception Offset: 005d6f35

  OS Version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

  Additional Information 1: 0a9e

  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional Information 3: 0a9e

  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789"

Windows 7

Posted on Jan 15, 2015 2:32 PM

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Q: iTunes crashes when opening a certain album?

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