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Q: iPod classic stuck on 'X' screen, can't restart or sync with iTunes

I've tried everything, but nothing has worked to fix my beloved iPod classic.  It hasn't worked since last September, so about four months.  I'm curious if it has something to do with the classic being discontinued, but I don't see why that would destroy my iPod, which I had for about a year.  If I hit a button, the apple logo pops up, and after a few seconds it goes to a different screen with an 'X' on it, giving me the url for apple support.  It didn't seem like any of the support was directed to my sort of problem.  I have a lot of music, so without my iPod I've been forced to only add a small amount of it to my 16gb iPhone.  I'm hoping that I can get my iPod working again, since I used it everyday.  I would appreciate any help!

 

Thank you!

iPod classic, Windows 8

Posted on Jan 15, 2015 4:48 PM

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Q: iPod classic stuck on 'X' screen, can't restart or sync with iTunes

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