iPhone 6 External Mic not working for Siri/Dictation
I am finding that the external mic on my iPhone 6 works for phone calls and voice memos, but does not work for Siri/Dictation. When I plug in the earbuds, they work for everything (including Siri/Dictation).
Was chatting to Apple support who had me reset all settings. I thought that worked, but realized that after a reset, Siri is off and I was talking to "Voice control" (which works). When I turned Siri back on, it does not work.
I have two questions for the community to see if you can help:
1- I have been assuming this must be a software problem since the mic does work for non-Siri access. But is that true? Is there a hardware component that Siri depends on which could be faulty here?
2- If it is software, what action should I try to address it? I have done a reset all settings already and that did not help.
Doug
iPhone 6, iOS 8.1.2