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Jan 17, 2015 2:32 PM in response to Legoharveyby brenden dv,Hi Legoharvey,
I'm sorry to hear you are having issues with your iPad. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are seeing screen distortion or coloration issues, you may find the troubleshooting steps outlined in the following article helpful:
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
On the other hand, if you are unable to update your iPad, or if it simply isn't responding at all, you may find these articles more useful:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Sincerely,
- Brenden
