Re: MacPro Crashing

Question

Level 1

5 points

Re: MacPro Crashing

Re: MacPro (early 2008); OSX 10.10.1; Processor 2x2.8 MHz DDR2 FB-DIMM; Graphics ATI Radeon HD 2600XT 256 MB; two hard drives 1.5TB and 320GB.

To whom it concerns

My MacPro has bouts of crashing. In which case it produces, but not always, a panic crash report. This has occurred since I updated my operating system to Yosemite 10.10. On one occasion I activated a disk repair from diagnostics which eliminated the red text warning at the time.

Can the crash reports provide the data which itemizes the problem and what remedial action that I can undertake?

Does re-formatting the hard drive present a solution to some of these problems?

Look forward to a reply.

Regards

Steve

Mac Pro, OS X Mavericks (10.9.2)

Posted on Jan 16, 2015 2:38 AM

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Answer 1

lllaass

Level 10

210,411 points

Jan 16, 2015 2:56 AM in response to sjmulrine

Log the next panic report and post the results here:

Mac OS X: How to log a kernel panic - Apple Support

Reformat/reinstall will fix the problem only if it is a software problem. You may have a hardware problem with the startup disk or another hardware problem

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Answer 2

sjmulrine Author

Level 1

5 points

Jan 17, 2015 4:53 AM in response to sjmulrine

Hi, this is the last crash report. Has been stable since.

Fri Jan 9 09:50:52 2015

*** Panic Report ***

Machine-check capabilities: 0x0000000000000806

family: 6 model: 23 stepping: 6 microcode: 1551

signature: 0x10676

Intel(R) Xeon(R) CPU

E5462 @ 2.80GHz

6 error-reporting banks

Processor 0: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200001084200e0f

Processor 1: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200001080200e0f

Processor 2: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200000084200e0f

Processor 3: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200000080200e0f

Processor 4: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200001084200e0f

Processor 5: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200001080200e0f

Processor 6: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200000084200e0f

Processor 7: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200000080200e0f

panic(cpu 0 caller 0xffffff8004e1f12a): "Machine Check at 0xffffff8004e1925c, registers:\n" "CR0: 0x000000008001003b, CR2: 0x00007fff7e250008, CR3: 0x000000000774f000, CR4: 0x0000000000002660\n" "RAX: 0x000000005d48eae9, RBX: 0x0000000000000000, RCX: 0x000000005ba860d3, RDX: 0x000000000000002c\n" "RSP: 0xffffff810e55bd08, RBP: 0xffffff810e55bd30, RSI: 0x0000000000000002, RDI: 0xffffff8005429d60\n" "R8: 0x0000000000000000, R9: 0x0000000a6ff65542, R10: 0x0000000000000071, R11: 0x0000000000000000\n" "R12: 0x7fffffffffffffff, R13: 0x0000000a70aec673, R14: 0x7fffffffffffffff, R15: 0x0000000a70aec673\n" "RFL: 0x0000000000000002, RIP: 0xffffff8004e1925c, CS: 0x0000000000000008, SS: 0x0000000000000000\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/trap_native.c:1 68

Backtrace (CPU 0), Frame : Return Address

0xffffff80e6492cf0 : 0xffffff8004d3a811

0xffffff80e6492d70 : 0xffffff8004e1f12a

0xffffff80e6492ed0 : 0xffffff8004e3acef

0xffffff810e55bd30 : 0xffffff7f86886767

0xffffff810e55bd70 : 0xffffff7f8687fea7

0xffffff810e55be60 : 0xffffff7f8687f5b4

0xffffff810e55bf20 : 0xffffff8004e202ae

0xffffff810e55bf40 : 0xffffff8004d514bb

0xffffff810e55bf90 : 0xffffff8004d51970

0xffffff810e55bfb0 : 0xffffff8004e192c7

	Kernel Extensions in backtrace:
	com.apple.driver.AppleIntelCPUPowerManagement(218.0)[8A527838-F32D-3D7C-A580-3E2 C0B82BC0E]@0xffffff7f8687d000->0xffffff7f868a7fff

BSD process name corresponding to current thread: kernel_task

Mac OS version:

14B25

Kernel version:

Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64

Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61

Kernel slide:

0x0000000004a00000

Kernel text base: 0xffffff8004c00000

__HIB text base: 0xffffff8004b00000

System model name: MacPro3,1 (Mac-F42C88C8)

System uptime in nanoseconds: 44998948765

last loaded kext at 43288949095: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f868b0000, size 36864)

loaded kexts:

com.rim.driver.BlackBerryUSBDriverInt 0.0.74

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.3.1f2

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleHDAHardwareConfigDriver 267.0

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleHDA 267.0

com.apple.driver.AppleMCCSControl 1.2.10

com.apple.kext.AMDFramebuffer 1.2.8

com.apple.ATIRadeonX2000 10.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.iokit.CSRBluetoothHostControllerUSBTransport 4.3.1f2

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleLPC 1.7.3

com.apple.kext.AMD2600Controller 1.2.8

com.apple.driver.AppleMCEDriver 1.1.9

com.apple.driver.AppleHV 1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.CSRHIDTransitionDriver 4.3.1f2

com.apple.driver.AppleUSBDisplays 372.1

com.apple.driver.PioneerSuperDrive 3.5.0

com.apple.iokit.SCSITaskUserClient 3.7.0

com.apple.driver.XsanFilter 404

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.IOAHCIBlockStorage 2.6.5

com.apple.driver.AppleIntel8254XEthernet 3.1.4b1

com.apple.driver.AppleUSBHub 705.4.1

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.0.7

com.apple.driver.AppleIntelPIIXATA 2.5.1

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBUHCI 656.4.1

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.iokit.IOSurface 97

com.apple.iokit.IOSerialFamily 11

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 267.0

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOAudioFamily 200.6

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2

com.apple.iokit.IOBluetoothFamily 4.3.1f2

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleHDAController 267.0

com.apple.iokit.IOHDAFamily 267.0

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.kext.AMDSupport 1.2.8

com.apple.AppleGraphicsDeviceControl 3.7.21

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.8.0d49

com.apple.iokit.IOUSBHIDDriverPM 705.4.5

com.apple.driver.AppleUSBHIDKeyboard 175.5

com.apple.driver.AppleHIDKeyboard 175.5

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOATAPIProtocolTransport 3.5.0

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IOAHCIFamily 2.7.0

com.apple.iokit.IOATAFamily 2.5.3

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 389.1

com.apple.iokit.IOReportFamily 31

com.apple.iokit.IOUSBMassStorageClass 3.7.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0

com.apple.iokit.IOUSBFamily 705.4.14

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

System Profile:

Graphics: ATI Radeon HD 2600 XT, ATI Radeon HD 2600, PCIe, 256 MB

Network Service: Ethernet 1, Ethernet, en0

Bluetooth: Version 4.3.1f2 15015, 3 services, 26 devices, 1 incoming serial ports

PCI Card: ATI Radeon HD 2600, Display Controller, Slot-1

Thunderbolt Bus:

USB Device: Hub

USB Device: Apple Cinema Display

USB Device: USB2.0 Hub

USB Device: PTZ-431W

USB Device: Minimus USB 3

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: CanoScan

USB Device: Bluetooth USB Host Controller

FireWire Device: built-in_hub, Up to 800 Mb/sec

FireWire Device: unknown_device, Unknown

Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0198, 0x4B494E4753544F4E20202020202020202020

Memory Module: DIMM Riser B/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0198, 0x4B494E4753544F4E20202020202020202020

Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335

Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335

Memory Module: DIMM Riser A/DIMM 3, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x0198, -

Memory Module: DIMM Riser A/DIMM 4, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x0198, -

Parallel ATA Device: PIONEER DVD-RW DVR-112D

Serial ATA Device: ST3320820AS_P, 320.07 GB

Serial ATA Device: ST31500341AS, 1.5 TB

Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 8 GB, SMC 1.25f4

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Answer 3

Jan 17, 2015 10:30 AM in response to sjmulrine

kernel panic, machine check, status 4 or 5, detected by multiple processors at once...

.. is a classic uncorrectable ECC Memory error.

If you were considering a memory upgrade, now is the time. Your memory is organized in pairs on the same Riser, largest pairs in the lowest numbered slots. Try for a rough balance on each riser, when possible.

This display can help you detect single-bit errors before they become double-bit errors that, by design, halt the machine to avoid poisoning your data:

graphic courtesy anandtech.com

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Answer 4

The hatter

Level 9

60,990 points

Jan 17, 2015 10:36 AM in response to sjmulrine

320.07 GB

That is an old drive.

Same for the OEM ATI 2600XT

FBDIMMs are now made better and a whole lot cheaper, 2x2GB FBDIMM Mac Pro from Nemix on Amazon. Ideal is to use all 8 DIMM slots.

Once you have an SSD boot drive, and 4x2GB perhaps, then look for AMD 7xxx or something.

Samsung XP941 256GB $250 goes in PCIe slot, is the easiest to use and fastest SSD device that exists and works seamless (no driver or controller firmware etc to deal with, works in any Mac Pro and all versions of OS X.

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Answer 5

sjmulrine Author

Level 1

5 points

Jan 19, 2015 3:27 AM in response to sjmulrine

Hi Hatter, thanks for that. I'll let you know how I get on...

Regards

Steve

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Answer 6

sjmulrine Author

Level 1

5 points

Jan 19, 2015 3:30 AM in response to Grant Bennet-Alder

Hi Grant

Thanks for that. I'll let you know how I get on.

Regards

Steve

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Answer 7

sjmulrine Author

Level 1

5 points

Feb 24, 2015 11:54 PM in response to sjmulrine

Hi All, just to update you on this issue: I eventually consulted Apple's technicians 6 times. Twice at the end with their senior technicians. The diagnosis was that the problem was an unidentified third party and, inadvertently, I ended up with a double startup situation between the two hard drives. The solution - a complete erase and reformat of both hard disks. Obviously, I had to re-build and restore over 300K of photo files. An arduous task. The outcome - Its now running like a dream.

Subsequently, I had spoken to an independent Apple expert and he said earlier MacPros like mine are not really compatible with OSX 10. Sometimes I wished that I had just stayed with Snow Leopard.

Regards

Steve

PS - no charge from Apple for technical support. Thank f*** for that!

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Answer 8

The hatter

Level 9

60,990 points

Feb 25, 2015 4:49 AM in response to sjmulrine

Now make yourself two clones, and put one in a drawer.

Clean install is really easy, and .... do not put data or media or photos... on a boot drive - they get their own drives.

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Answer 9

Feb 25, 2015 7:17 AM in response to sjmulrine

If you did not replace any RAM DIMMs during this process, you will likely be noticing that some slots with DIMMs in them have been declared "empty" or you will be seeing "kernel panic, machine check" again.

This part of the problem is not caused by software of any sort, and does not go away.

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Answer 10

The hatter

Level 9

60,990 points

Feb 25, 2015 9:22 AM in response to sjmulrine

The 2008 has always been a temperamental child, unruly behavior and strange issues with power management and more. First 64-bit EFI some bugs in SMC (and firmware update while helped first batch, is never as good).

I bought a camera that had a top name to it, was guaranteed that it did not have to go through QA twice, no redo or replacement part of lens or any part, but the ones that did need to did not get the vendor's name on the camera and went out under a 2nd tier brand line. That is how I see most of the 2008s and definitely the first 4 months of units shipped.

A 2006 had a year in prototype testing and development before it saw light of day and as first Intel based Xeon workstation from Intel to Apple (Skulltrail platform) And it has been a solid problem free machine and can be assisted into running Yosemite even.

No, it is the old 2600XT for one that isn't compatible and OS X cannot offload and send some graphic load to the GPU. The 'system' is quite capable. I also think Apple stops testing for and providing firmware updates too soon and that the motherboard could probably benefit, but the "board" itself is not bad or at fault.

Look at the threads regarding USB3 problems, having "too many" controllers using four PCIe slots vying - whether firmware or other issues. And to those that criticize hacks, every PCIe card and firmware is itself "hack" of sorts with its driver and firmware. Two GTX cards, moving gpu to slot #2 to get it to work. SATA III and other cards. Yes a motherboard with native SATA III is better than having SATA II and adding III. Same for USB3. And even the nMP's USB3 has one bus controller for all USB devices = poor bandwidth and performance. So I am not sure where the perfect Mac workstation is that is "current" and has all the bells and whistles.

The 2008 FBDIMMs and heat. Apple Developer Doc and Memory guide called for waiting 10-15 minutes after shutdown to allow FBDIMMs to gradually cool and to avoid opening the side panel to prevent sudden shock of cool air onto FBDIMMs which is damaging and because they run very hot. Even Intel couldn't get beyond FBDIMMs fast enough, what with the high temps along with consuming 10--15 watts per DIMM the system might be using 80-120W just to power 8 DIMMs (some non-Apple systems had 16 DIMM dual Xeon and 4-socket servers with even more). In climate controlled environments. Apple had to issue 2006 model firmware so that it would check temperature sensors and on wake from sleep if too warm kick the fans into high gear to bring it down, which usually took just a minute or two.

Prevention is easier than the cure. Better to boost the fans first and keep temp down and from building up than to try to later after it got hot enough to then kick the fans into higher gear and expel heat much less efficiently. While in sleep or shutdown the insides and FBDIMMs actually allowed heat to build up without the fans to help.

And sometimes with fan issues, just by using SmcFanControl even once to write a new plist, and that is all it did but a valid set - and the SMC and fans were back to their normal (not ideal) behavior.

Some people bought a 2009 with multiple NVidia GT120s. BTO you could have four. But come to find out a later OS X dropped support for two Nvidia cards. Are we dropping support for Mac? for a configuration it was sold as? Did no one in the testing phase run into that? Users want to know.

A $800-1000 Apple Pro RAID card that is stuck in 2.2TB world as if this was Windows XP. Trouble formatting a 4TB drive fully (which was working in prior versions of the same OS release.

Yes some like or like to think that Snow Leopard was the ideal. Before Apple lost its way. I like Rosetta-less Lion feeling it is "cleaner" and does not yet have the taste of iOS-on-desktop (or iPad cross-platform coding and support).,

When we went for years with relatively small changes from 2006 to 2012, a new processor socket, a tweak in cpu MHz, a 5,1 (and 4,1 almost the same) for 4 years... stalled development, no DVD but also no Internet Recovery Install natively to take a bare system and get it up and running OS X.

And don't start on MacBook Pro Wifi and SATA III and other issues that began in 2011 (and SSD industry as a whole had trouble moving to 6G SATA III SSDs what with controllers and firmware issues all that year).

PC and tech industry knows how to shoot itself in the foot?

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