your computer has restarted because of a problem

Question

Level 1

19 points

your computer has restarted because of a problem

It's been doing this for a month now, and finally it's driven me crazy enough to do something about it. Last night it did this 4 times!!!

here is my latest crash report.

Anonymous UUID:

Fri Jan 16 01:01:21 2015

*** Panic Report ***

panic(cpu 0 caller 0xffffff7f9fa15f63): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80c4adc000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 0), Frame : Return Address

0xffffff80b39a2e50 : 0xffffff801cd3a811

0xffffff80b39a2ed0 : 0xffffff7f9fa15f63

0xffffff80b39a2fb0 : 0xffffff7f9db14b9f

0xffffff80b39a3070 : 0xffffff7f9dbde18e

0xffffff80b39a30b0 : 0xffffff7f9dbde1fe

0xffffff80b39a3120 : 0xffffff7f9de5d056

0xffffff80b39a3250 : 0xffffff7f9dc0182d

0xffffff80b39a3270 : 0xffffff7f9db1b5f1

0xffffff80b39a3320 : 0xffffff7f9db190fc

0xffffff80b39a3520 : 0xffffff7f9db1b225

0xffffff80b39a3610 : 0xffffff7f9f0cb925

0xffffff80b39a3670 : 0xffffff7f9f0c85ef

0xffffff80b39a36f0 : 0xffffff7f9f0b295a

0xffffff80b39a3720 : 0xffffff7f9f06e27c

0xffffff80b39a3740 : 0xffffff7f9f07ecfb

0xffffff80b39a3770 : 0xffffff7f9f07eb9a

0xffffff80b39a37c0 : 0xffffff7f9f07ea51

0xffffff80b39a3810 : 0xffffff7f9f07d51b

0xffffff80b39a3830 : 0xffffff7f9f079ecf

0xffffff80b39a3860 : 0xffffff7f9f0ada30

0xffffff80b39a38a0 : 0xffffff7f9f0790f5

0xffffff80b39a3a20 : 0xffffff7f9f0aa3c1

0xffffff80b39a3ae0 : 0xffffff7f9f077c15

0xffffff80b39a3b30 : 0xffffff801d301156

0xffffff80b39a3b60 : 0xffffff801d30283b

0xffffff80b39a3bc0 : 0xffffff801d300003

0xffffff80b39a3d00 : 0xffffff801cdea517

0xffffff80b39a3e10 : 0xffffff801cd3e91c

0xffffff80b39a3e40 : 0xffffff801cd235a3

0xffffff80b39a3e90 : 0xffffff801cd33e8d

0xffffff80b39a3f10 : 0xffffff801ce0a142

0xffffff80b39a3fb0 : 0xffffff801ce3ac66

Kernel Extensions in backtrace:

com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f9dac4000->0xffffff7f9dd2dfff

dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f9d524000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f9dab4000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f9da6d000

com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f9dd38000->0xffffff7f9dfe1fff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9dac4000

dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f9d524000

com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f9f 065000->0xffffff7f9f132fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f9d524000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f9dab4000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f9da6d000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9dac4000

com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f9fa07000->0xffffff7f9fa1afff

dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f9f9ff000

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f9d935000

dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f9d524000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f9da6d000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f9fa02000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

14B25

Kernel version:

Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64

Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61

Kernel slide: 0x000000001ca00000

Kernel text base: 0xffffff801cc00000

__HIB text base: 0xffffff801cb00000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 713647715216

last loaded kext at 80713508285: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f9f72c000, size 36864)

last unloaded kext at 314626913906: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9e274000, size 65536)

loaded kexts:

net.telestream.driver.TelestreamAudio 1.0.5

com.waves.driver.soundgrid 2.0.0

tc.tctechnologies.driver.Saffire 3.5.6 11675

com.paceap.kext.pacesupport.snowleopard 5.9

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 100.14.37

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.1f2

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 267.0

com.apple.driver.AppleHDA 267.0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.driver.AppleMuxControl 3.7.21

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.GeForceTesla 10.0.0

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMCCSControl 1.2.10

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.

Unable to gather system configuration information.

Posted on Jan 16, 2015 8:45 AM

Reply

Answer 1

Linc Davis

Level 10

209,547 points

Jan 16, 2015 8:59 AM in response to lucidife

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.

Residents of the EU may be entitled to warranty service for up to six years after purchase.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.

You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.

If you don't want to pay for the repair, you may (or may not) be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

Reply

Answer 2

lucidife Author

Level 1

19 points

Jan 17, 2015 6:33 PM in response to Linc Davis

I did upgrade to Yosemite so that could be the issue. I'll try downgrading first, and see how that works. I tried deleting some of the com. stuff, but it didn't work. It is still restarting on me.

Reply

Answer 3

lucidife Author

Level 1

19 points

Jan 21, 2015 9:25 PM in response to lucidife

Could there be an issue disabling the automatic graphics switch? Downgrading did't work.

Reply

Answer 4

OGELTHORPE

Level 9

57,305 points

Jan 22, 2015 4:45 AM in response to lucidife

Download this application as a temporary fix:

https://gfx.io/

Ciao.

Reply

Answer 5

lucidife Author

Level 1

19 points

Jan 22, 2015 11:54 AM in response to OGELTHORPE

What's the diff between this link and Davis's link?

Reply

Answer 6

OGELTHORPE

Level 9

57,305 points

Jan 22, 2015 12:00 PM in response to lucidife

I did not look at Davis' link before I responded. He posted the same one I did.

Ciao.

Reply

Answer 7

lucidife Author

Level 1

19 points

Jul 8, 2015 1:06 AM in response to OGELTHORPE

I tried the application, and it still keeps restarting. I also turned off automatic graphic switching too. I wonder if I can talk apple into fixing the problem, since it is a defect with the hardware.

Reply