Q: Cannot backup my Iphone as it says corrupt or not compatible

Hello I-Phone Community, I have tried to backup my I Phone to my computer but afterwards it says that it could not backup as it was corrupt or not compatible with my I Phone @ it says to Delete the backup & try again but I'm unsure how to do this without losing my Notes in my Notes App. If anybody could please help me on this matter .... Thank you Fontane1

iPhone 4S, iOS 7.1.2

Posted on Jan 16, 2015 9:52 AM

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Q: Cannot backup my Iphone as it says corrupt or not compatible

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by Matt_M.,

Matt_M. Jan 18, 2015 10:43 AM in response to Fontane1
Community Operations

Jan 18, 2015 10:43 AM in response to Fontane1

Hello Fontane1,

That definitely sounds frustrating! However, the following resource provides a sequence of troubleshooting steps that you can attempt. They may help to resolve your issue:

If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
http://support.apple.com/en-us/HT203271

Cheers,

Matt M.
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Q: Cannot backup my Iphone as it says corrupt or not compatible

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by Matt_M.,

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