Apple Event: May 7th at 7 am PT
None of the three Disney apps are working on my 3gen Apple TV. When I select the app, it states " unavailable, try again later." This has been going on two days now. All of the other apps are working fine. I tried restarting and even unplugging the device. Does anyone have any other recommendations?
Apple TV, iOS 8.1.2
Hi SoleCAL310,
Thanks for the question. I understand that you are experiencing issues with a few apps on your Apple TV. The following resource may provide a solution:
Apple TV: Troubleshooting third-party content providers - Apple Support
http://support.apple.com/en-us/HT200072
If you have playback issues with a content provider's services
In most cases, you can isolate playback issues to your home network, your broadband connection, or a possible outage with a content provider. To see if your issue is affecting multiple services or a specific content provider, try another service. For example, play a movie trailer from the main menu.
- If the issue is affecting multiple services on your Apple TV, see how to troubleshoot playback performance.
- If the issue is affecting a single content provider on your Apple TV, restart your Apple TV by going to Settings > General > Restart. If the issue continues, you might need to contact the content provider.
- Matt M.
All three Disney apps not working!
