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Why do I have to turn my iphone 5c off and back on so often to get internet access?

I have to turn off and back on my iphone 5c at least twice a week to get internet access. Messages are missed. It's only two months old. Is this a common problem or is there something I should be doing.

iPhone 5c

Posted on Jan 16, 2015 1:22 PM

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2 replies

Jan 18, 2015 12:26 PM in response to trudyfromcarterville

Hello Trudy,


It sounds like you are experiencing issues with either the Wi-Fi on your phone, or the cellular data connection. If its your Wi-Fi, I recommend this article:


iOS: Troubleshooting Wi-Fi networks and connections


If it is the Cellular data connection then I would recommend the troubleshooting in the following article instead:


iPhone cellular data connection issues


Thank you for using Apple Support Communities.

All the best,

Sterling

Why do I have to turn my iphone 5c off and back on so often to get internet access?

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