HT201355: Change your Apple ID password

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Rbheinz57

Q: ITunes Store will not accept new password that was reset. It has a saved 8 digit password that I can not remove. What do I do?

I reset my password on my IPad mini, however when I try to update my apps it asks for the password for the itunes store. I put the new password in but my apps will not update. When I go to the settings menu and go to the iTunes and apps section, press on my Apple ID to view it, it shows an 8 digit password that I have no clue as to what it is. It appears to accept the new password until I go back in to view my ID and the 8 digit password is there. What is interesting is that ICloud accepts it with no issues and I recieved an email that stated that my password was successfully reset. Can someone give me some clues as to what the issue is as I would like to update my apps and download from iTunes. Oh, on a last note this was the second time I had reset my password.

 

thank you

RB

iPad Mini

Posted on Jan 16, 2015 3:49 PM

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Q: ITunes Store will not accept new password that was reset. It has a saved 8 digit password that I can not remove. What do I do?

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