i have tried restore and erase all content but after that my phone showing only the iphone logo and a process bar.. its been hours.. its still showing the screen with the logo and progress bar.. anyone please help me !

Question

i have tried restore and erase all content but after that my phone showing only the iphone logo and a process bar.. its been hours.. its still showing the screen with the logo and progress bar.. anyone please help me !

iOS 7.1.1

Posted on Jan 16, 2015 7:59 PM

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Answer 1

Matt_M.

Community Operations

Jan 18, 2015 2:28 PM in response to fazilahmed_nm

Hi fazilahmed_nm,

Thanks for the question. It sounds like your iPhone is not completely a restore/erase. If the issue persists, try resetting your device:

Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch from backup - Apple Support

http://support.apple.com/en-gb/HT203435

If the update or restore never completes or your device is unresponsive, reset your device.

- Matt M.

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