stevefromlittlerock

Q: Can't turn on IR in security menu

Can't access the menu to turn on infrared on macbook pro 2013 retina display

I would also like to pair a apple remote. but can't access that menu as well..

I am in admin mode, and also unlocked to access the menu to un pair but will not give me that option... Please help.. Thanks Steve :-)

MacBook Pro with Retina display, OS X Yosemite (10.10.1)

Posted on Jan 16, 2015 4:53 PM

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Q: Can't turn on IR in security menu

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  • by judysings,

    judysings judysings Jan 18, 2015 1:51 PM in response to stevefromlittlerock
    Community Specialists
    Jan 18, 2015 1:51 PM in response to stevefromlittlerock

    Hi stevefromlittlerock,

    Welcome to the Support Communities!  It sounds like you have followed the instructions in the article below to access your infrared (IR) on your MacBook Pro.  Have you restarted your computer or tried to do this from another User account?  It sounds like you may have a permissions issue on your Mac.

    OS X Yosemite: Turn infrared reception on or off
    http://support.apple.com/kb/PH18680?viewlocale=en_US

    OS X Yosemite: Turn infrared reception on or off

     

    You can turn infrared (IR) reception on or off in Security & Privacy preferences. When you turn on IR reception for your Mac, any IR device close to your Mac can control it. You can turn IR reception off to prevent unwanted control of your Mac or to prevent pairing with an IR remote control. 

    1. Choose Apple menu > System Preferences, click Security & Privacy, then click General.

    2. Click the lock icon  to unlock it, then enter an administrator name and password. 

    3. Click Advanced.

    4. Select “Disable remote control infrared receiver” to turn off IR reception, or deselect it to turn on IR reception.

    5. To set your Mac to respond to the commands of a specific remote control, click Pair, then follow the onscreen instructions.

     

    Last Modified: Nov 18, 2014

     

    OS X Yosemite: Set permissions for items on your Mac
    http://support.apple.com/kb/PH18894

    OS X Yosemite: Set permissions for items on your Mac

     

     

     
     
     
     
     

    Permission settings determine who can view and alter files on the computer.

    Assign permissions to users and groups

    1. Select a disk, folder, or file, then choose File > Get Info.

    2. If the information in Sharing & Permissions isn’t visible, click the disclosure triangle.

    3. If necessary, click the lock icon  to unlock it, then enter an administrator name and password. 

    4. Click a user or group in the Name column, then choose a privilege setting from the pop-up menu. 

      • Read & Write: Allows a user to open the item and change it. 

      • Read Only: Allows a user to open the item, but not change its contents. 

      • Write Only: Makes a folder into a drop box. Users can copy items to the drop box, but can’t open it. Only the owner of the drop box can open it. 

      • No Access: Blocks all access to the item. 

    Apply permissions to all items in a folder or a disk

    1. Select a folder or a disk, then choose File > Get Info.

    2. Click the lock icon  to unlock it, then enter an administrator name and password. 

    3. Click the Action pop-up menu , then choose “Apply to enclosed items.” 

     

     

    Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support
    http://support.apple.com/en-us/HT203176

     

    Try Disk Utility

    Use these steps to use the Disk Utility app to verify or repair a disk.

     

    1. If you're using OS X Lion or later, start the computer from Recovery System or Internet Recovery. If you're using an older version of OS X and your computer came with a Mac OS X Install disc, insert the installation disc and restart the computer while holding the C key instead.
    2. When your computer finishes starting up, choose Disk Utility from the Utilities window, or from the Installer menu if you're started from an installation disc.
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Startup Disk (usually named "Macintosh HD").
    6. Click Repair. Disk Utility checks and repairs the disk.

     

    I hope this information helps ....

     

    - Judy

  • by scat72,

    scat72 scat72 Sep 1, 2016 4:29 PM in response to judysings
    Level 1 (4 points)
    Mac OS X
    Sep 1, 2016 4:29 PM in response to judysings

    this has no resolved my issue - I don't have a permission issue.

  • by Jeff Shenk,

    Jeff Shenk Jeff Shenk Sep 2, 2016 4:35 AM in response to scat72
    Level 4 (2,803 points)
    Sep 2, 2016 4:35 AM in response to scat72

    Do you have an IR receiver? The original poster was trying to do this on a machine that didn't have one.

  • by scat72,

    scat72 scat72 Sep 2, 2016 5:18 AM in response to Jeff Shenk
    Level 1 (4 points)
    Mac OS X
    Sep 2, 2016 5:18 AM in response to Jeff Shenk

    Thanks Jeff - apparently I don't. I looked at a diagram online which showed that the Macbook had and IR receiver but apparently the newer Macbook Pro Retina versions don't .

    Back to the mouse click.

    Thanks for your reply.

  • by Jeff Shenk,

    Jeff Shenk Jeff Shenk Sep 2, 2016 7:26 AM in response to scat72
    Level 4 (2,803 points)
    Sep 2, 2016 7:26 AM in response to scat72

    I suspect that Apple expects users of newer computers to use an app on an iPhone or iPod as a wifi or bluetooth remote, so they didn't think the IR remote was needed.

    If you feel differently, there are apparently USB IR receivers, which require driver software, that can be used with an IR remote and a Mac that does not have built-in IR capabilities. I don't know anything more about them, though.

  • by scat72,

    scat72 scat72 Sep 4, 2016 3:23 PM in response to Jeff Shenk
    Level 1 (4 points)
    Mac OS X
    Sep 4, 2016 3:23 PM in response to Jeff Shenk

    Thanks Jeff - yes I actually think it's really crap of them to remove this functionality - seriously who wants to use their iPhone as a remote ? one is big and bulky an the other a sleek handheld - not to mention that an iPhone does so many things the last thing I would want is to do a presentation with a phone in my hand and iMessanger - text - facetime - phone calls, notification etc. start flashing at me during a presentation. #dumb

    Anyway will just use a mouse, and seek out the USB receivers - so far no luck with that - yes I know you can get them online but that doesn't help when you have to wait for shipping and need it now.

    Sorry but this is a dumb thing apple have done.

    Cheers

    Cathy

  • by Eric Root,

    Eric Root Eric Root Sep 5, 2016 9:18 AM in response to scat72
    Level 9 (69,546 points)
    iTunes
    Sep 5, 2016 9:18 AM in response to scat72

    Send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for improvement. If enough people send feedback, it may get the problem/suggested change solved sooner.

     

    Feedback