HT201740: Mac Basics: Preview app views and edits images and PDFs

Learn about Mac Basics: Preview app views and edits images and PDFs
treeBrown

Q: Spinning ball with Preview app

When I use the drop down menu to see the contact sheet I get the spinning ball.  Finally it will give me the sheet, but then if I delete a page, I get the spinning ball and it takes forever for it to do it.  This has been going on since I updated to 10.10.1.  I deleted the preferences file but that didn't help. It is possible that I really didn't delete the correct one because I had a had time finding it.  I even tried to download a new copy, but I can't find one anywhere.  Please help, I use this feature a lot and it is really making me crazy. Also I have 8gb of memory not 4 that originally came with computer

iMac (24-inch Early 2009), OS X Yosemite (10.10.1), 4GB memory

Posted on Jan 17, 2015 10:29 AM

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Q: Spinning ball with Preview app

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  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Jan 17, 2015 1:45 PM in response to treeBrown
    Level 10 (207,926 points)
    Applications
    Jan 17, 2015 1:45 PM in response to treeBrown

    Back up all data. Quit Preview if it's running.

    Hold down the option key and select Go Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:

              Containers/com.apple.Preview

              Group Containers/com.apple.Preview

              Preferences/com.apple.Preview.LSSharedFileList.plist

              Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist

              Saved Application State/com.apple.Preview.savedState

    Log out and log back in. Launch the application and test.