Q: My older 2011 iPad is stuck on the apple log screen.

I can push the home and power button and it will shut off, but when I turn back on it stays stuck on the Apple logo. I can hook to iTunes and it is recognized, but it tells me that I need to unlock the iPad first, which I can't do since I can't get past the logo screen.

iPad, A 1396 model

Posted on Jan 17, 2015 10:05 AM

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Q: My older 2011 iPad is stuck on the apple log screen.

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by jason269,

jason269 Jan 19, 2015 8:40 AM in response to Shanick67
Community Specialists

Jan 19, 2015 8:40 AM in response to Shanick67

Hello, Shanick67.

Thank you for visiting Apple Support Communities.

Here is an article that I would recommend going through when experiencing this issue.

If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899

Cheers,

Jason H.
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Q: My older 2011 iPad is stuck on the apple log screen.

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